BMW of Las Vegas - Service Center

Excellent service fast friendly I was kept fully informed. The video of the vehicle by the service technician was very comprehensive and informative. Joe was excellent he even honored a competitors informed. The video of the vehicle by the service technician was very comprehensive and informative. Joe was excellent he even honored a competitors service coupon. More

this service center is just amazing, this guy tyler did everything he could to work on my car at the best price and solve my problem, highly recommend everything he could to work on my car at the best price and solve my problem, highly recommend More

Best service advisor Frank. Always has an open appointment when needed and I never have to wait long. Always has an open appointment when needed and I never have to wait long. More

Warranty work was needed on my X5. This work was scheduled quickly and the work was completed in a timely manner. Great experience with the service advisor and technician. The X5 was This work was scheduled quickly and the work was completed in a timely manner. Great experience with the service advisor and technician. The X5 was returned clean and the work was properly completed. Thanks! More

The area is clean and comfortable while waiting for the service but the staff are not welcoming. It would be nice if free snacks are available like the other expensive cars dealerships. service but the staff are not welcoming. It would be nice if free snacks are available like the other expensive cars dealerships. More

Great customer service, they know how to save my time, I needed to leave my car there for maintenance and they gave me loaner car right away. needed to leave my car there for maintenance and they gave me loaner car right away. More

Joe was nice and on track of my m4’s maintenance for 1200 miles and letting me know how should it works. He take care of everything with me and excellent customer service miles and letting me know how should it works. He take care of everything with me and excellent customer service More

Service was very friendly and knowledgeable. Cost of repairs estimate was spot on, no surprises. My service rep had to leave unexpectedly midstream and manager took over without missing a beat. Cost of repairs estimate was spot on, no surprises. My service rep had to leave unexpectedly midstream and manager took over without missing a beat. My car had to be towed in from outside the city, I was immediately notified by BMW that they received the car. Notifications and updates by text messages were very helpful. Parts for repair were immediately available so no wait time there. Overall a great experience. More

They are great! Nice waiting area, great location, very fast and they take care of my car well. Nice waiting area, great location, very fast and they take care of my car well. More

When vehicle was dropped off, no eta on when work would be completed. It should not be a guessing game as to the return of the vehicle. The problems were computer related and it seems like 9 and a half hou be completed. It should not be a guessing game as to the return of the vehicle. The problems were computer related and it seems like 9 and a half hours for this work is excessive. Would have been really upset if I had chosen to WAIT for the vehicle. Need a better system. More