BMW of Las Vegas - Service Center

Not friendly at the entrance of service tunnel. (They don’t come to the car to help and make you go get the key ) But service advisor was perfect! (They don’t come to the car to help and make you go get the key ) But service advisor was perfect! More

Outstanding customer service, and Joe Monaco, works hard to ensure his customers are treated like family. to ensure his customers are treated like family. More

Frank Hughes at the service department is the best advisor I've had & trust me I've been through many from all makes. Always goes the extra mile to help. We currently own 2 BMWs. We live in Henderson advisor I've had & trust me I've been through many from all makes. Always goes the extra mile to help. We currently own 2 BMWs. We live in Henderson & I actually go out of my way to drive across town because it's a night & day difference in the service from the Henderson location. The only suggestion I would make is that they need to have more loaner vehicles available. Trying to get one is like pulling teeth. More

Mauricio Alquezada of Sahara BMW did an outstanding job with my insurance company for repairs. He kept me in the loop the entire time, he explained the damages and the cost to repair. He worked between me with my insurance company for repairs. He kept me in the loop the entire time, he explained the damages and the cost to repair. He worked between me and the insurance adjuster for an efficient repair and out the door time. Outstanding service by Mauricio. More

Always neat and clean. The staff is always friendly. The waiting area has TVs and some drinks. The staff is always friendly. The waiting area has TVs and some drinks. More

Easy to book appointment, service advisor was helpful and informative. Lounge area is pretty comfortable informative. Lounge area is pretty comfortable More

Awesome service and customer service from Joe Manaco. I will definitely go back for next service. I will definitely go back for next service. More

Joe M is my service tec. Always excellent to me so I have a understanding of the service I need. Always excellent to me so I have a understanding of the service I need. More

Excellent service fast friendly I was kept fully informed. The video of the vehicle by the service technician was very comprehensive and informative. Joe was excellent he even honored a competitors informed. The video of the vehicle by the service technician was very comprehensive and informative. Joe was excellent he even honored a competitors service coupon. More

I came in for the air bag recalled and replacement. It was suppose to have taken only haft an hour for the work to be completed, My appointment was at 10:30 AM and I didn't get out of the dealership un It was suppose to have taken only haft an hour for the work to be completed, My appointment was at 10:30 AM and I didn't get out of the dealership until 1:30 PM. I believed the service representative forgot to turn in the paper work until I was the only person left in the waiting room at 12:40 PM. More