BMW of Las Vegas - Service Center

Phenomenal! ! Amazing advisors ESPECIALLY Dandre. Very well at giving updates on your vehicle and working with you to keep you satisfied (: ! Amazing advisors ESPECIALLY Dandre. Very well at giving updates on your vehicle and working with you to keep you satisfied (: More

Disgusting service advisor Deandre. Trying to overcharge me for an alternator replacement. I own a shop and I know the labor is about 3.6-4 hours and Deandre told me it was 6 hours labo Trying to overcharge me for an alternator replacement. I own a shop and I know the labor is about 3.6-4 hours and Deandre told me it was 6 hours labor and $2800 for an alternator replacement? Never would I pay that. Especially using Mitchell 1 and all data to know what the job pays. Disgusting. More

The service dept. did a great job as always. The went above and beyond to meet my needs. Thanks to the team Eric, Josh and service adviser Thomas. did a great job as always. The went above and beyond to meet my needs. Thanks to the team Eric, Josh and service adviser Thomas. More

Dante is such a great service advisor . Always makes certain to keep me informed on the status of my vehicle, The entire staff is friendly and helpful. Always makes certain to keep me informed on the status of my vehicle, The entire staff is friendly and helpful. More

Frank Hughes is great to work with and extremely professional. He always keeps us informed and makes the service process easy. professional. He always keeps us informed and makes the service process easy. More

Everyone from the guy who took my keys to the guy who gave me back my keys to include Thomas my contact was great! It would have been 5 stars if not for the cashier. She was cold and not friendly.! gave me back my keys to include Thomas my contact was great! It would have been 5 stars if not for the cashier. She was cold and not friendly.! More

Very professional service. I go there because my service person, Frank Hughes is exceptional and I feel completely taken care of. I go there because my service person, Frank Hughes is exceptional and I feel completely taken care of. More

Frank was amazing, professional and really made me feel good about my experience. I'll be returning for sure and taking a hard look to see if Frank is available to assist. good about my experience. I'll be returning for sure and taking a hard look to see if Frank is available to assist. More

Mr. Carlos Castro, my service representative, provided excellent, professional, and courteous customer service. He took the time to explain in detail what was wrong, and the repair was completed on time. excellent, professional, and courteous customer service. He took the time to explain in detail what was wrong, and the repair was completed on time. More

I have gone here since I got my first BMW in 2020 and because of their service, wished I had bought one a long time ago! because of their service, wished I had bought one a long time ago! More