BMW of Las Vegas - Service Center

Service was terrible. Over 4 hours for an oil change and coolant hose replacement. My paperwork sat on the desk of the maintenance manager while he was away (for lunch I g Over 4 hours for an oil change and coolant hose replacement. My paperwork sat on the desk of the maintenance manager while he was away (for lunch I guess) for the last hour of my wait. Worst service ever. More

Dropping off my car for service was 123 easy. Thanks to Tyler who took the extra time to help me set up my app. He was friendly & professional from start. Shout out to Thomas who handled my servi Thanks to Tyler who took the extra time to help me set up my app. He was friendly & professional from start. Shout out to Thomas who handled my service. I really appreciate his communication once I drop the car off. The pickup time estimate was extra 5 stars. More

Getting in for window tinting after purchasing a new BMW was seamless (thank you to my sales person Ardie) for getting this scheduled so fast. I dropped the car off and it was returned to me on time and th was seamless (thank you to my sales person Ardie) for getting this scheduled so fast. I dropped the car off and it was returned to me on time and the staff were very friendly. My expectations were low based on experiences at other (non BMW and non Autonation) dealerships. I was pleasantly surprised here! Thanks for an easy and fast experience. More

Excellent service experience from appointment setting to pickup. Fast, efficient, job well done. Joe is a real Pro! pickup. Fast, efficient, job well done. Joe is a real Pro! More

My experience with my advisor Jordan Trujillo at BMW was and always is exceptional! He is always prompt and does what he says he will do. He is the best and his customer service rocks! I recently had some w and always is exceptional! He is always prompt and does what he says he will do. He is the best and his customer service rocks! I recently had some work done on my vehicle and I was not happy with the service that was performed on my vehicle. I called my advisor Jordan and sent the supporting photos and he is doing everything to make sure that it is made right. I picked up my vehicle today and will be bringing it back Monday to have the work redone. Jordan is a great asset to BMW of Las Vegas. It is solely because of him and the service he provides I bring my vehicle to this dealership. He is truly a great professional. I am very happy with the customer service I receive from my Service Advisor Jordan. I am looking forward to a long term relationship with BMW. More

Les and Joe have always provided me with First Class service and communication Thank you as always for your help! Pierre service and communication Thank you as always for your help! Pierre More

On time, helpful, didn’t try to sell unnecessary services, friendly and service performed properly services, friendly and service performed properly More

Fantastic dealership allesio in sales and Joe carcionne in service are the best in the business in service are the best in the business More

I brought my BMW X5 in for service, and the service was just as I expected, top-notch! My service rep's name was Thomas, He was able to convey the problem with clarity, answered all my questions, and was p just as I expected, top-notch! My service rep's name was Thomas, He was able to convey the problem with clarity, answered all my questions, and was patient at the same time. I told his manager he did an exemplary job and that this would be the place I purchase my next vehicle from. Overall, superstar service and superstar people! More

A great place to buy a new BMW, and if they do not have what you want there is an option to custom order if your willing to wait. They are part of AutoNation so there certified and used are fixed prices a what you want there is an option to custom order if your willing to wait. They are part of AutoNation so there certified and used are fixed prices around blue book value or even lower so not need to bargin or negotiate. They strive to help their customers. The Service department deserves 5 stars also, their staff and technicians are very knowledgeable to get your car's maintenance, repairs, and recalls done right and efficiently. They cost is always reasonable if done correctly and back by their warranty. Been buying and getting my cars service here for almost a decade. More