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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
785 Reviews

785 Reviews of BMW of Las Vegas - Service Center

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April 16, 2022

I was very pleased with the service we received at the dealership. Carlos took very good care of us. I appreciated the personalized service! More

by Lisa K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Apr 20, 2022 -

BMW of Las Vegas responded

Hello Lisa, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2022

The appointment was on time, the staffs were courteous and helpful and the waiting room is nice. More

by Jsfoong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus
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Apr 19, 2022 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 15, 2022

Joe was very helpful—explained what was going on with my car and the expected maintenance over time. I felt no pressure. The waiting area was clean and well stocked with a variety of beverages. The wait More

by Nichole3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in service-I do not remember last name
Report | Print
Apr 19, 2022 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 14, 2022

The BMW Las Vegas Service provided excellent customer service and technical service on my X3. The personnel I encountered were very courteous and took a great care, especially Marcus Llanes, assistant se More

by Nguyentu61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Llanes
Report | Print
Apr 16, 2022 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 08, 2022

Staff very helpful. Waiting room comfortable. Staff knowledgeable. Quite clean atmosphere in waiting room. No waiting when dropping of car for service. More

by Neyerbools45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
Report | Print
Apr 11, 2022 -

BMW of Las Vegas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2022

Great service from DeAndre. It was fast and an efficient turnaround on all repairs on my vehicle. More

by alady1stclass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeAndre
Report | Print
Apr 05, 2022 -

BMW of Las Vegas responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2022

Excellent service. Greeted very fast. The time frame was exactly what I was told. Frank is the best!! More

by barbarakatchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
Report | Print
Apr 04, 2022 -

BMW of Las Vegas responded

Hi, thank you for your kind review; we are happy to pass along your comments to Frank here at BMW of Las Vegas! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 28, 2022

Service department Joe Monoco provided great customer service. He was simply fantastic made sure that everything was done right before I left. More

by Mike Kapp
Recommend Dealer
Yes
Employees Worked With
Joe Monoco was fantastic
Report | Print
Mar 31, 2022 -

BMW of Las Vegas responded

Hello Mike, thank you for your kind review; we are happy to pass along your comments to Joe Monoco here at BMW of Las Vegas! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2022

Great customer service, DeAndre is one of their best service representatives, all ways helpful and knowledgeable. The BMW building is all ways a clean and friendly center. All the staff from sales to se More

by lrogosch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Eastman, Ahmed Bencheikh
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March 22, 2022

Very good service and excellent service technician. Car was ready for pick up in a reasonable amount of time… Thank u. More

by judieb448
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe M.
Report | Print
Mar 26, 2022 -

BMW of Las Vegas responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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