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BMW of Las Vegas - Service Center
Las Vegas, NV
785 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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785 Reviews of BMW of Las Vegas - Service Center
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December 24, 2021
I took my car in for a new battery and also an appraisal as I will be selling it soon. Since this dealership didn’t have many BMWs for sale on its lot I figured they would want my BMW. After I got my car ba as I will be selling it soon. Since this dealership didn’t have many BMWs for sale on its lot I figured they would want my BMW. After I got my car back I was told it was in good shape and I should be hearing back from the sales department with an estimate/appraisal within a day or two. I waited over a week with no one reaching out so I called and was told by sales that there was no record of my car being appraised (I purchase the car new from this same dealership) and that I would need to bring my car back in again to get appraised. I told them ‘no’ because I had already spent an entire day without a car recently with no appraisal. It looks like CarMax for me! More
by Anonymous
Employees Worked With
Was scheduled with a Michael but that’s not who worked with me the day of my appointment
December 24, 2021
Recent service visit was great. But the new software won't connect to phones or remember profiles. Service advisor has not returned my call for help. won't connect to phones or remember profiles. Service advisor has not returned my call for help. More
by Art
Employees Worked With
Frank
December 16, 2021
Amazing experience m, extremely helpful and inviting literally perfect. My service advisor was nice as can be knowledgeable and as a customer I could have asked for more. I’ll be back! literally perfect. My service advisor was nice as can be knowledgeable and as a customer I could have asked for more. I’ll be back! More
by Javier.Muccigrosso
Employees Worked With
Carlos in service!
December 15, 2021
Deandre was great and timely. I have limited time due to work. He stayed on top of everything and kept in contact with me. I was able to get out in 5 minutes upon my return. work. He stayed on top of everything and kept in contact with me. I was able to get out in 5 minutes upon my return. More
by Mike
Employees Worked With
Deandre Service Dept.
December 10, 2021
The Service took a little longer than expected but the Vehicle is performing very well. The communication was good and timely. Frank got back to my inquiries in a timely manner and remained professional t Vehicle is performing very well. The communication was good and timely. Frank got back to my inquiries in a timely manner and remained professional throughout the process. More
by Jamesdillard2
Employees Worked With
Frank
December 09, 2021
Tyler is the best service technician. He explained a lot of things that were in my vehicle that I did not understand and even set a few things for me so I can truly enjoy my BMW. of things that were in my vehicle that I did not understand and even set a few things for me so I can truly enjoy my BMW. More
by debicleveland
Employees Worked With
Tyler Gietzen, Juliana Silva
December 09, 2021
I have always a good professional experience at BMW Las Vegas. The service representative is helpful and not pushy, trying to sell not needed services. Honesty is always appreciated. The waiting area and r Vegas. The service representative is helpful and not pushy, trying to sell not needed services. Honesty is always appreciated. The waiting area and restrooms are clean and there is water and coffee provided. Keep up the great work. More
by drewbee68
Employees Worked With
Joe Monaco - 5 stars
