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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
798 Reviews

798 Reviews of BMW of Las Vegas - Service Center

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October 13, 2021

Marcus led the way for my dad’s car servicing. I’ve never experienced such rapid and competent help. He even had the technician send me a video of what the undercarriage of the car looked like (who is able t More

by MrsT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus
Oct 18, 2021 -

BMW of Las Vegas responded

Hi, we're happy you found Marcus to be so supportive during your experience here at BMW of Las Vegas. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

October 11, 2021

I was in a rough situation where my car wouldn't start on Saturday and I needed to get to work on Monday. After hearing my situation, this dealership got my car in, got my battery switched out and back on t More

by SlaterDean3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Oct 14, 2021 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 09, 2021

Everyone were very helpful and told me everything that I needed on my car thank you More

by juan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Broka
Oct 09, 2021 -

juan responded

It was a great experience

October 05, 2021

Giuseppe Carcione was my SA and I couldn’t have asked for a better experience at this dealership. He followed up when he said he would and was very knowledgeable about the nuances of my particular car. I loo More

by pilotbro2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giuseppe Carcione
Oct 08, 2021 -

BMW of Las Vegas responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2021

Joe Monaco is a pleasure to do business with, I know I am in good hands with Joe. More

by Dossum54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Oct 04, 2021 -

BMW of Las Vegas responded

We appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

September 30, 2021

The service writer was terrific. He was honest and friendly. I trust his advice. My X5 was ready for pick up on time. More

by Gthillyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Carcione
Oct 04, 2021 -

BMW of Las Vegas responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 23, 2021

Outstanding service since the minute I arrived until I left. First time there and they absolutely earned my business More

by Miri B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Carcione
Sep 26, 2021 -

BMW of Las Vegas responded

Hi Miri, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2021

I went in for a single tire change, the wait was a little bit longer than I expected as I created an appointment and figured that would be the easiest route. But outside of that everything was great, great c More

by mark.sulak20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Monaco
Sep 09, 2021 -

BMW of Las Vegas responded

Thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2021

I drive from Henderson to this Las Vegas dealership for the exceptional service. Mauricio is knowledgeable, thorough and customer service oriented and provides a friendly and personal experience. More

by SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio
Sep 08, 2021 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 04, 2021

I had a maintenance issue from another BMW dealer. I had the car taken to LV BMW. They were wonderful in getting the repair done. Many thanks to Frank, my service advisor. He was very helpful! More

by mikecsohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hughes and Stefan, Stefan Neamtu
Sep 07, 2021 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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