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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
791 Reviews

791 Reviews of BMW of Las Vegas - Service Center

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March 05, 2012

Josh was friendly and concerned about my safety while driving my 2004 645i. He repaired my car and now it drives like a new car. Josh followed through to make sure the repair was completed within the est More

by Richard Scott
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Martinez, Josh Martinez
January 30, 2012

Josh Martinez went out of his way this morning to ensure customer satisfaction. It turned out that I didn't have the morning appointment for service that my wife lead me to believe. Josh went out of his wa More

by jmhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Martinez, Josh Martinez
October 28, 2011

Desert BMW has the best service dept around. They got me in and out of there without a hassle. They understand the value of time and make sure your not spending most of your day waiting around for your car. More

by chazw17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Butch, Butch Condon
July 23, 2011

I bought my BMW a few years ago and I absolutely love it, but about a year ago it started to run differently and was causing me a lot of conflict and money for repairs. I have been going to the same mechanic More

by jimpopper30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle, Danielle Kerley
June 06, 2011

Danielle is an amazing Service Advisor! She makes the whole experience easy and enjoyable. She is on top of everything and keeps me well informed during the time my car in there and I always feel like sh More

by kayperrycorbitt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle, Danielle Kerley
March 17, 2011

Shawn was very helpful and he was able to fit me in at the last minute. Everyone there is kind and courteous and you can tell that customer service is very important to them. I was very pleased with the c More

by funvegasgurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Ramirez, Shaun Ramirez
December 02, 2010

Desert BNW sucks. I took my car to them after running over a large rock in the rock in the road which did $2500 damage to the undercarriage. After they repaired my vehicle, I begin to hear humming and w More

by domeright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carey
September 29, 2010

I Have had nothing but exceptional service every time I come to the store. I would recommend Josh Martinez and Desert BMW to all of my friends and family; I am another satisfied guest. He is very knowledge More

by duke020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Martinez
September 24, 2010

Desert BMW was fantastic. The customer service is great, Danielle does wonders. She is a company advocate. She kept me up to date the entire time my car was there. She had a great personality and was strai More

by dani00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
September 23, 2010

BMW has by far an unsurpassed record for my experience of being prompt, on time, and always listening to my concerns. My experience at service with Danielle for the last 3-4 years has been awesome. I would n More

by FORNOS41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DANIELLE