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BMW of Lincoln

Lincoln, NE

4.8
227 Reviews

6741 Telluride Drive

Lincoln, NE

68521

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227 Reviews of BMW of Lincoln

May 04, 2025

Excellent service all the way around. The dealership of Lincoln has treated as well over 25 years More

by rickwindle10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi
April 29, 2025

I’m very pleased with Kevin and the team forgetting my car back to healthy again after a deer strike. Couldn’t ask for better support and caring! More

by cw5retired04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Kevin
Apr 30, 2025 -

BMW of Lincoln responded

Thank you so much for sharing your experience! We're thrilled to hear that Kevin and the team were able to help get your car back to top shape after such an unexpected situation. It means a lot to know you felt well-supported and genuinely cared for throughout the process. We’ll be sure to pass along your kind words to Kevin and everyone involved—they’ll be glad to know their efforts made a positive impact. Safe travels, and we’re here whenever you need us!

April 23, 2025

Problem solved in the timely manner as indicated at time of making an appointment even though there were problems getting the vehicle to the dealership. More

by blinks.fiction_0w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Apr 24, 2025 -

BMW of Lincoln responded

Thank you for your feedback! We're glad to hear that your problem was resolved on time, even with the challenges in getting the vehicle to the dealership. We appreciate your patience and look forward to assisting you again in the future!

April 23, 2025

Amanda in service is the reason I do business at this dealership. She ties an excellent job More

by Kebames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Apr 24, 2025 -

BMW of Lincoln responded

Thank you for the wonderful feedback! We're so happy to hear that Amanda has made such a positive difference in your experience. We truly appreciate your continued trust and look forward to assisting you again!

April 23, 2025

BMW of Lincoln takes the best care of our two cars. They are professional, informative, and always return our cars in top condition. More

by bobandlannybarth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Apr 24, 2025 -

BMW of Lincoln responded

Thank you so much for the kind words! We're thrilled to hear that the team at BMW of Lincoln has consistently provided you with professional and attentive care. It's great to know your vehicles are in good hands and returned in top condition. We truly appreciate your continued trust!

April 23, 2025

Jessie our service advisor does a great job. Matt our mechanic is very thorough.. we have been Customers for over 21 years. More

by aint50yet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie and Matt
Apr 24, 2025 -

BMW of Lincoln responded

Thank you for being such a loyal customer over the past 21 years! We're thrilled to hear that Jessie continues to take great care of you and that Matt's thorough work has made a lasting impression. It's always rewarding to know our team is delivering the level of service you’ve come to expect. We truly appreciate your continued trust and support!

April 22, 2025

Always easy to work with and reliable as well. Amanda is great as are the drivers More

by rhondapauley7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Apr 23, 2025 -

BMW of Lincoln responded

Thank you for the kind words! We're so glad to hear that working with Amanda and our drivers has been easy and reliable. We truly appreciate your continued trust and look forward to assisting you again!

April 22, 2025

Service department was incompetent and dishonest, will never go back. They broke an engine bolt, said it couldn’t be fixed, and I would have to buy a new engine. Refused to accept any responsibility or tr More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service and dealership management
Apr 23, 2025 -

BMW of Lincoln responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with our service department left you feeling this way. We appreciate you bringing this to our attention, and we would like the opportunity to understand more about what happened and discuss the concerns you’ve raised. Please reach out directly to Jason Masek at 402-318-5145 so we can review the details further. Your satisfaction is important to us, and we’re committed to listening and learning from experiences like yours.

April 09, 2025

Amanda in the service department makes the whole process very easy. She is personable, on top of things, and reliable. The service department’s video of needed repairs was helpful , and they took care of More

by phlind3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Apr 10, 2025 -

BMW of Lincoln responded

Thank you for sharing your experience! We're so glad to hear that Amanda made the service process easy and that you found the video of needed repairs helpful. It's great to know Rudy was able to assist you when you needed help with the information list. We truly appreciate your feedback and will look into the accessibility of the cost details. We look forward to assisting you again in the future!

April 08, 2025

The dealership service very professional, thanks to Jesi Moody, very professional, nice, and helpful. They show the video of vehicles checking. More

by Thu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesi Moody
Apr 09, 2025 -

BMW of Lincoln responded

Thank you for sharing your positive experience. We’re glad to hear that Jesi provided you with professional, friendly, and helpful service. It’s great to know that the vehicle inspection video made your experience even better. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future.

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