
BMW of Louisville
Louisville, KY
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222 Reviews of BMW of Louisville
My wife was set on purchasing a 135i from Sam Swope, we arrived and were greeted by Lena who was very proffesional and knowledgeable about the vehicle we were interested in purchasing. We test drove and sh arrived and were greeted by Lena who was very proffesional and knowledgeable about the vehicle we were interested in purchasing. We test drove and she explained in detail what makes a BMW worth it's weight in gold. After agreeing on a price we drove off in our new BMW. More
We bought our 535i xdrive from Lena Pysareva. We have never had a more thorough and pleasant salesperson. Lena is extremely knowledgeble of BMW's, and it was a real pleasure doing business with her! never had a more thorough and pleasant salesperson. Lena is extremely knowledgeble of BMW's, and it was a real pleasure doing business with her! More
I always receive the best treatment at Sam Swope BMW! My latest visit was for service my tech Dan P. is the absolute best! Thank you! Linda R. latest visit was for service my tech Dan P. is the absolute best! Thank you! Linda R. More
Wayne was awesome. Very helpful and knowledgeable. He spent all the time we needed to explain all the optopns and great features of both the cars as well as BMW in general. Bought our car with no stress spent all the time we needed to explain all the optopns and great features of both the cars as well as BMW in general. Bought our car with no stress and/or pressure. We'll see them for my next car! More
We have bought 2 vehicles in the past 18 months and both experiences were great. We were treated fairly on our trades and Ron Able really went above and beyond to make us feel welcome and appreciated. experiences were great. We were treated fairly on our trades and Ron Able really went above and beyond to make us feel welcome and appreciated. More
Sam Swope BMW rocks !!!! I was traveling last week and had to exit the interstate after experiencing a low tire. The service dept was closed but the sales dept was willing to help two gals change a tire. had to exit the interstate after experiencing a low tire. The service dept was closed but the sales dept was willing to help two gals change a tire. Thanks to Mr. Abell for rolling up his sleeves. More
This is the team to deal with !!!! The General Sales Mgr is a Marine and will shoot you straight. Be sure to get him involved when your working your deal. is a Marine and will shoot you straight. Be sure to get him involved when your working your deal. More
Drove 140 mile round trip to look at an '07 BMW M Coupe. Was told "I needed to put an offer in writing" BEFORE I could test drive the car. Absolutely the WORST auto dealership I have ever been to. I explai Was told "I needed to put an offer in writing" BEFORE I could test drive the car. Absolutely the WORST auto dealership I have ever been to. I explained that I had driven a long way to inspect the car, and how in the world could I make an offer on it, before driving it? Ridiculous. The used car manager- Joel Jones, still would not allow a test drive. This was for a 4 year old BMW M Coupe, $35K used car. A stain on the BMW name. Drive to Lexington, KY to Don Jacobs BMW if you are in the area looking for BMW's and prefer not being insulted. More
WONDERFUL PEOPLE. HAVE BOUGHT SEVERAL BMW'S HERE. THE PRICE IS ALWAYS MORE THAN COMPETATIVE, BUT THE SERVICE IS FANTASTIC. IT IS NO WONDER THEY HAVE BEEN THE LARGEST AND BEST DEALER IN KY FOR THE PAST 10 PRICE IS ALWAYS MORE THAN COMPETATIVE, BUT THE SERVICE IS FANTASTIC. IT IS NO WONDER THEY HAVE BEEN THE LARGEST AND BEST DEALER IN KY FOR THE PAST 10 YEARS. More
Mr Thomas was very helpful to me when I picked up a nail in my 528x. he arranged a loaner car for me and had mine fixed the same day. he even refused a tip i offered him. in my 528x. he arranged a loaner car for me and had mine fixed the same day. he even refused a tip i offered him. More