BMW of Macon - Service Center

Great Experience Everytime They get job done. Not always the friendly people you come in contact with but my car get fix with other damage from BMW. Nothing else to say. I don't They get job done. Not always the friendly people you come in contact with but my car get fix with other damage from BMW. Nothing else to say. I don't down talk anyone and I don't lie. If service great, service is great. The one person I work with always seem to have a smile or great attitude. Others when I walk in. "Let's say, things don't start out to well. More

Pleasant Nice friendly accommodating. There was a little bit of a wait but I was a few minutes late for my appointment but they were still very accommodating Nice friendly accommodating. There was a little bit of a wait but I was a few minutes late for my appointment but they were still very accommodating. More

Good experience The staff was very nice even gave me a ride o we to the mall and came back and picked me up when my car was ready. The staff was very nice even gave me a ride o we to the mall and came back and picked me up when my car was ready. More

Could not have been any better Shelley is the best. She made this experience as seamless as possible and is part of the reason I keep coming back to BMW of Macon. I just bought an Shelley is the best. She made this experience as seamless as possible and is part of the reason I keep coming back to BMW of Macon. I just bought another BMW and I look forward to dealing with her in the future. She is always professional, kind, and goes the extra mile. Even though I purchased my vehicle somewhere else, she treated me as if I bought it brand new, from BMW of Macon, That speaks volumes and I appreciate her so much. More

Very professional and courteous Helpful and explained what was done. I would recommend this department to other people. This was my third visit and the employees are always helpful. Helpful and explained what was done. I would recommend this department to other people. This was my third visit and the employees are always helpful. More

Professional experience Only one issue - Tech did not reset service indicators which required a return trip to service center. I live 45 miles away but fortunately I had stop Only one issue - Tech did not reset service indicators which required a return trip to service center. I live 45 miles away but fortunately I had stopped for lunch before returning home. I thought to check to make sure indicators were reset and they were not. I returned to service center and problem was immediately resolved. More

GR8 Job BMW Of Macon took care of me and my engine replacement due to the N63 oil consumption settlement. Everyone I’ve dealt with at this dealership is cust BMW Of Macon took care of me and my engine replacement due to the N63 oil consumption settlement. Everyone I’ve dealt with at this dealership is customer focused. More

i've had better My car is never cleaned after service. Even when I ask the loaner car driver to make sure that it's cleaned it's returned to me exactly the same. Make My car is never cleaned after service. Even when I ask the loaner car driver to make sure that it's cleaned it's returned to me exactly the same. Makes me feel like they probably didn't take time to service it. I love the fact that they bring you a loaner while your car is being serviced but that's the only good thing I've experienced. More

Service Repair The customer service is great. My car looked show room ready when I picked it up after being serviced. I came after service hours due to my work sched The customer service is great. My car looked show room ready when I picked it up after being serviced. I came after service hours due to my work schedule. More

Superb Helpful, knowledgeable and customer caring staff seems to want to always help customer and answer to customers needs, always go beyond and further to Helpful, knowledgeable and customer caring staff seems to want to always help customer and answer to customers needs, always go beyond and further to keep customer satisfied More