BMW of Macon - Service Center

Great Job By The Whole Team Trace done a great job of diagnosing the car, and getting it repaired. Sheila done a great job of keeping me updated on the vehicle along the way. Trace done a great job of diagnosing the car, and getting it repaired. Sheila done a great job of keeping me updated on the vehicle along the way. More

Puncture in tire One of my run flat tires was low and needed checking out. I could not stay when I first went in so Sheila put air in my tire and I returned later the One of my run flat tires was low and needed checking out. I could not stay when I first went in so Sheila put air in my tire and I returned later the same day. When checked out, it was discovered there was a puncture in my tire with a very slow leak. Sheila and Shelley did a great job of keeping me updated on when my car would be ready. The staff is professional while making you feel you are getting personal service. More

Great Service! The staff is always friendly and helpful. The service was great and my vehicle was back to me in no time! Can't say enough about this dealership. Th The staff is always friendly and helpful. The service was great and my vehicle was back to me in no time! Can't say enough about this dealership. They always explain things well and keep you up to date. More

Great! The advisor was very nice and friendly. She answered all of my questions. I would bring my car here again. The service was very good. The advisor was very nice and friendly. She answered all of my questions. I would bring my car here again. The service was very good. More

Oil change, tire service Everyone in the service center was very friendly and courteous and kept me up to date with the progress and diagnostics of my vehicle. Whey they saw t Everyone in the service center was very friendly and courteous and kept me up to date with the progress and diagnostics of my vehicle. Whey they saw that it was going to take longer than expected, they offered me a loaner vehicle, which was very helpful to me. More

Great Service The service was excellent and the staff was extremely friendly. Scott Smith is a great general manager. I would definitely recommend BMW of Macon to The service was excellent and the staff was extremely friendly. Scott Smith is a great general manager. I would definitely recommend BMW of Macon to a friend or family member. More

Service Sheila was helpful and stayed in communication with me regarding the price and status of the service. No surprises. They also gave me a loaner car to Sheila was helpful and stayed in communication with me regarding the price and status of the service. No surprises. They also gave me a loaner car to use while my car was being serviced for two days. More

Wheel Coating Repaired Courteous and professional. Appreciate the loaner while my car was being repaired. Shelley Black and Lindsay Segars were awesome and provided excell Courteous and professional. Appreciate the loaner while my car was being repaired. Shelley Black and Lindsay Segars were awesome and provided excellent service. Thank you both. More

Excellent Service Continue to receive excellent service from Macon BMW. Staff are friendly and we have not experienced any problems with service work performed by this Continue to receive excellent service from Macon BMW. Staff are friendly and we have not experienced any problems with service work performed by this dealership. I would recommend this service location without hesitation. More

Awesome service! Sheila Meadows in the service department is the bomb!!! My first time for service here and she went out of her way to give me fantastic service to in Sheila Meadows in the service department is the bomb!!! My first time for service here and she went out of her way to give me fantastic service to include estimates for some issues AND pointing out that I had a bad tire that needed replacement. She even talked to the service personnel to get their thoughts on a few questions I gad about service for certain things. And they were kind enough to give me a ride home. I will never go to anyone else but this dealership to service my car. Kudos to the entire staff! The friendliness and the service is awesome! More