BMW of Macon - Service Center

Fast response to my needs I had to have replaced two rear tires .Tires was not ready at location but they were next morning .I ask for check for damage on rear suspension . w I had to have replaced two rear tires .Tires was not ready at location but they were next morning .I ask for check for damage on rear suspension . work done very efficiently and fast More

Attention to Details The service advisor listened to all of my concerns and annotated them all for the service technician to address; therefore, they ensured that though m The service advisor listened to all of my concerns and annotated them all for the service technician to address; therefore, they ensured that though my car was with their dealership for a few days, multiple repairs were addressed. More

Service Excellent service by Shellie as always. The service department staff are very knowledgeable and friendly. Definitely recommend BMW of Macon. The work Excellent service by Shellie as always. The service department staff are very knowledgeable and friendly. Definitely recommend BMW of Macon. The work quality is exceptional More

Great service and wonderful people. I didn’t have an appointment and I had to go back to Charlotte and I asked if they would take care of the problem my car had and sure enough y’all did I didn’t have an appointment and I had to go back to Charlotte and I asked if they would take care of the problem my car had and sure enough y’all did just that. Shelly made sure to help me. Thanks everyone!! More

Was there for a recall. Rating was given for the excellent service and timing. The car was ready within the time they promise..good service with great customer service this Rating was given for the excellent service and timing. The car was ready within the time they promise..good service with great customer service this day. More

Check Engine light problem while 700 miles from home Many thanks for excellent service though I had no appointment and was over 700 miles away from home when my Check Engine light came on. While the onl Many thanks for excellent service though I had no appointment and was over 700 miles away from home when my Check Engine light came on. While the online chat showed that a Sunday night drop off was available, I could not find a way to enter and do that. However, I did return early Monday morning, and was able to leave by 11:00 am with my car repaired and washed. Many thanks to Lindsay Segars and the Service Department for all of their help. I was able to make it to Jasper, Ga that afternoon to visit my cousin in hospice, and home to the DC area the following day with my car better than ever. Y'all were a true blessing. Many thanks! More

Very friendly and overall pleasant service visit Every person that I came in contact with was helpful and very professional . They took the time to set up my appointment that worked best for me and Every person that I came in contact with was helpful and very professional . They took the time to set up my appointment that worked best for me and my car was taken in and returned to me in a very timely manner . More

Routine service Everything went great with my service Everyone was very helpful and friendly I could not have asked for more I appreciate everyone involved in th Everything went great with my service Everyone was very helpful and friendly I could not have asked for more I appreciate everyone involved in this experience More

Great service Thank you for your time and service! I also appreciate that Lindsay took the time to contact me to tell me I was due for a service, and scheduled me r Thank you for your time and service! I also appreciate that Lindsay took the time to contact me to tell me I was due for a service, and scheduled me right away. That was one less thing I had to worry about! Thank you BMW of Macon. More

brake replacement Thank you for the quick maintenance. However, if there is any item that can be discounted in advance of the service price, please tell me know. Thank you for the quick maintenance. However, if there is any item that can be discounted in advance of the service price, please tell me know. More