BMW of Macon - Service Center

New alternator Absolutely great service, alternator failed on my way to Florida, I received timely updates and car was repaired as scheduled. Customer service was Absolutely great service, alternator failed on my way to Florida, I received timely updates and car was repaired as scheduled. Customer service was completely outstanding More

Great service! I brought my car in for a miscellaneous service and as always the service advisor was spot on. Lindsay informed me that the car had some scheduled mai I brought my car in for a miscellaneous service and as always the service advisor was spot on. Lindsay informed me that the car had some scheduled maintenance coming due and she reminded me that the warranty was expiring soon. More

Great People! We came in for service and were helped right away. I had questions and the servicer person was very helpful. While we waited, Ramsey, the sales advi We came in for service and were helped right away. I had questions and the servicer person was very helpful. While we waited, Ramsey, the sales advisor showed us the new model and took us on a test drive. Now, I am very excited to have the new model when my lease it up. Look forward to working with this dealership in the future. More

Amazing Service! I Had an issue driving from Florida to Indiana. They were superb at helping me out. They got me in right away in an emergency situation. Then they wer I Had an issue driving from Florida to Indiana. They were superb at helping me out. They got me in right away in an emergency situation. Then they were prompt in finding the issue and getting me on my way. When they said I didn't owe them anything I was floored. After all my problems they were the bright spot. Thank you so much! More

Another professional dealer service experience We have had BMW’s services at this dealership for seven years. For reception, to service representatives to repair technicians everyone is courteous, We have had BMW’s services at this dealership for seven years. For reception, to service representatives to repair technicians everyone is courteous, professional and a pleasure with whom to work. More

Great I have no negative comments, all positive. The young lady(Ms Meadows)was prompt in letting me know what was going on. Every one is always so nice t I have no negative comments, all positive. The young lady(Ms Meadows)was prompt in letting me know what was going on. Every one is always so nice there. If you have to go to a business with ornery individuals, you do not go back. Not true at BMW. That is why I always go back to BMW of Macon. More

Very Efficient The service I received was exceptional and went very smoothly. Sheila is a very good at her job and helping out when needed. She answered all the ques The service I received was exceptional and went very smoothly. Sheila is a very good at her job and helping out when needed. She answered all the question I had and made the process as quick and smooth as possible. More

Great Sheila had great communication skills and was very helpful explaining the costs and the services being performed. I highly recommend her! Always a ver Sheila had great communication skills and was very helpful explaining the costs and the services being performed. I highly recommend her! Always a very welcoming place. More

Very disappointed I am very disappointed with my experience at bmw of Macon. I had scheduled to have the recalls on my bmw fixed and from the first time I called them t I am very disappointed with my experience at bmw of Macon. I had scheduled to have the recalls on my bmw fixed and from the first time I called them they made me feel like I was an inconvenience to them. We got a date scheduled and they provided a great car for me to drive. When they brought my car back to me the gas light was on. Now, what frustrates me about this is the fact that I had to sign paperwork saying that if the car they gave to me to drive didn’t have as much gas in it when it was returned then I had to pay them all these fees for gas, yet they brought my car back on empty, when they picked it up it had a quarter of a tank of gas. The other thing that I am frustrated about is, where they took the airbags out for the recall there is now a giant gap between the dash and console on the passenger side. You can also see under the dash. They just did an overall terrible job. I am very disappointed. More

Very efficient I love the valet service since I live about 55 miles from the dealership!! You can’t say enough about the quality of a BMW in general, and the service I love the valet service since I live about 55 miles from the dealership!! You can’t say enough about the quality of a BMW in general, and the service center lives up to that ideal. More