BMW of Macon - Service Center

Quick and professional Elizabeth was very accommodating, professional and friendly. The work was done well and quickly. The check-in was quick and my loaner car was brough Elizabeth was very accommodating, professional and friendly. The work was done well and quickly. The check-in was quick and my loaner car was brought around quickly and with a smile! More

Shelley was great ! This was my first time coming to BMW for service on my car and Ms.Shelley did an all around very good job for me! This was my first time coming to BMW for service on my car and Ms.Shelley did an all around very good job for me! More

Friendly and Professional Staff I was provides a loaner car. I was sent an email reminder of the appointment. The staff was friendly and professional. I was told the car was fixed; h I was provides a loaner car. I was sent an email reminder of the appointment. The staff was friendly and professional. I was told the car was fixed; however, it’s still makes the same sound and the service light is still on. More

EASY TO DO BUSINESS , KEPT ME UPDATED, REASONABLY PRICED, FIXED RIGHT THE FIRST TIME, BILL WAS LESS THAN ESTIMATE.PICK UP WAS EASY AND VEHICLE WAS CLEANED , KEPT ME UPDATED, REASONABLY PRICED, FIXED RIGHT THE FIRST TIME, BILL WAS LESS THAN ESTIMATE.PICK UP WAS EASY AND VEHICLE WAS CLEANED More

Great The service is great, and your people are nice and friendly. I also like the waiting area where I was able to get a snack before I was dropped off to The service is great, and your people are nice and friendly. I also like the waiting area where I was able to get a snack before I was dropped off to go to work. More

Great Customer Service! Very friendly and helpful! Everyone I encountered were truly professional! The Service Department set the bar for how Customer Service should be deliv Very friendly and helpful! Everyone I encountered were truly professional! The Service Department set the bar for how Customer Service should be delivered by others! More

Awesome service Great service from BMW of Macon service department. They were informative and honest. Three thumbs up to the teams of professionals and the tech. Grea Great service from BMW of Macon service department. They were informative and honest. Three thumbs up to the teams of professionals and the tech. Great Job More

Professional and Fair Shelley was very professional and kept me informed through the entire service process about my options. She was also very helpful while working with Shelley was very professional and kept me informed through the entire service process about my options. She was also very helpful while working with me on the pricing. More

Good service I visited this center for the first time to complete a 15k mile 4-wheel Alignment on my 2017 540i. The center was clean and the service was efficient I visited this center for the first time to complete a 15k mile 4-wheel Alignment on my 2017 540i. The center was clean and the service was efficient. To my surprise they also completed my upcoming oil change as a courtesy due to my advanced driving habits and mileage. I did not meet my advisor until the end of this transaction to pay my bill, which I thought was a bit strange. A separate young lady checked me in and had me complete name and address info from the lobby. The price was also a bit more than other dealers in the metro Atlanta market where I live. Overall, The service was good and I will visit This dealer again. More