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611 Reviews of BMW of Macon - Service Center
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October 03, 2019
Great Fast Efficienct Great Customer Every one there were really friendly. Snacks available during wait time. And the Detail department was Fast and Efficient. I would reco Great Customer Every one there were really friendly. Snacks available during wait time. And the Detail department was Fast and Efficient. I would recommend to friends and family More
by TIFFANYJONES330.TJ
Verified CustomerEmployees Worked With
Jason Diaz, Curtis Harris
October 02, 2019
Well cared for during a time of need My 750 is having a problem with the seat belts. No one can find the problem. BMW of Macon showed that they care in the way they called to check on us. My 750 is having a problem with the seat belts. No one can find the problem. BMW of Macon showed that they care in the way they called to check on us. That also made plans to have BMW check to see if they can find the problem. I am not happy with the problem but BMW of Macon is doing everything they can to fix it. More
by genemanns
Employees Worked With
Phillip Dean, Shelley Black
October 02, 2019
Service visit Customer Service. Lindsey was super. She displayed warm personality and she was friendly with a great attitude. She made my day. She was also knowledg Customer Service. Lindsey was super. She displayed warm personality and she was friendly with a great attitude. She made my day. She was also knowledgeable and kept me informed and brought up to date of things I needed to know regarding my warranties. More
by MPENN111
Employees Worked With
Lindsay Segars, ANTHONY LOTARDO
October 02, 2019
Had car inspected for brake pads My car was picked up from my job around d 9:00 am. After hours of having my vehicle, no one ever called to let me know the status of my vehicle. I c My car was picked up from my job around d 9:00 am. After hours of having my vehicle, no one ever called to let me know the status of my vehicle. I called around 2:30 pm to try and find out if I needed brakes or not. No one could tell me anything!!. I was told that I would get a call back in about 10 minutes. I never receive my call, therefore, I had to contact BMW again to find out what was going on with my vehicle because they have had it for hours. I had no ride home and hadn't arranged a ride because I had been waiting on BMW to contact me. After all, I needed to have some service done but they never called me to inform me. JUST UNPROFESSIONAL!! More
by SHED404
Employees Worked With
Lindsay Segars
October 02, 2019
Great Service Great customer Service! Marc was fast, friendly, and efficient! I will always choose this location for my BMW maintenance services. I am also referrin Great customer Service! Marc was fast, friendly, and efficient! I will always choose this location for my BMW maintenance services. I am also referring friends and family to this location. More
by RAYWIFE75
Employees Worked With
Marc Ansley
October 02, 2019
Great service department Super fast service on repairs, great customer service and nice facility! Couldn't have ask for a better service advisor! Will definitely take our v Super fast service on repairs, great customer service and nice facility! Couldn't have ask for a better service advisor! Will definitely take our vehicles back! More
by GIRLIERACING03
Employees Worked With
Charles Mac Angley
October 02, 2019
Flat Tire I had a flat tire on Friday afternoon and BMW of Macon worked me in quickly and replaced the tire. They were friendly and fast. I had a flat tire on Friday afternoon and BMW of Macon worked me in quickly and replaced the tire. They were friendly and fast. More
by HANNAHGHEAD
Employees Worked With
Lindsey
September 23, 2019
Great customer service! I took my convertible to BMW Macon for an air conditioning issue. The staff in the Service Area were fantastic and exhibited the 3 “Ps”...professiona I took my convertible to BMW Macon for an air conditioning issue. The staff in the Service Area were fantastic and exhibited the 3 “Ps”...professional, personal and prompt which made for a great experience. I highly recommend their service department. Sheila Meadows was a joy to work with! More
by JANETSILLS56
Employees Worked With
Elizabeth Rawlins, Kayla Monroe, sheila meadows
September 20, 2019
Great service! I usually have bad service experiences but this time it was a great experience. Little to no waiting and no “add on” expenses. Kudos to BMW Macon, I I usually have bad service experiences but this time it was a great experience. Little to no waiting and no “add on” expenses. Kudos to BMW Macon, I will be back. More
by RLMCCARTY2000
Employees Worked With
Mac Angly
September 18, 2019
Good......... Overall good ,,,,,,,,,,.. good Mac Communicate well and let me know what was going on with my car in a matter of timeWill definitely use BMW in Maco Overall good ,,,,,,,,,,.. good Mac Communicate well and let me know what was going on with my car in a matter of timeWill definitely use BMW in Macon Georgia again for future service I will and will recommend to others More
by LREATHA
Employees Worked With
None mac
