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611 Reviews of BMW of Macon - Service Center
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September 18, 2019
Excellent as always My experience with BMW of Macon has always far exceeded my expectations. Omar Saleh helped me with my first BMW in 2006, and I've purchased three mor My experience with BMW of Macon has always far exceeded my expectations. Omar Saleh helped me with my first BMW in 2006, and I've purchased three more from him since then. Tyler Hill helped with my last purchase and was also an excellent source of information. Shelley Black has provided excellent service, as well. Thank you, BMW of Macon, for outstanding service with a outstanding product! More
by SHERITPYLES
Verified CustomerEmployees Worked With
Omar Saleh, Tyler Hill, Shelley Black
September 17, 2019
Another Good Experience Had to return less than a week after my first visit in order to get a tire looked at again. They were very accommodating about doing what was necessa Had to return less than a week after my first visit in order to get a tire looked at again. They were very accommodating about doing what was necessary to finally fix the issue (it was a bit of a trial and error thing anyway). Got my car looked at quickly. Staff is always very polite, efficient and helpful. Waiting area is well-stocked, clean and inviting. More
by WENDYBARNARD
Employees Worked With
Mac, Omar Saleh
September 16, 2019
As said would be Saw me on time. Drove me to my home to get another car. Called me to let me know the work to be done and cost. Completed work when they said they c Saw me on time. Drove me to my home to get another car. Called me to let me know the work to be done and cost. Completed work when they said they could get it done and I picked it up. Works for me. I do not know the quality of the work but so far the car is still running. More
by BARBARACALHOONPHD
Employees Worked With
Do not know names except for MAC who left messages at my work.
September 14, 2019
BMW of Macon review I received good service from BMW of Macon. I appreciate the timeliness of the service to my Car. Thanks to all my Service technicians who helped. An I received good service from BMW of Macon. I appreciate the timeliness of the service to my Car. Thanks to all my Service technicians who helped. And a special thanks to the driver who picked me up from work so i could get my Car. , More
by COLFAXBUNCH
Employees Worked With
Shelley Black, Elizabeth Rawlins
September 13, 2019
Fast, thorough, nice people.. They were nice enough to take me in quickly even though I missed 2 appointments..Everyone had a good attitude, finished when promised, easy in and out They were nice enough to take me in quickly even though I missed 2 appointments..Everyone had a good attitude, finished when promised, easy in and out..thanks everyone! More
by ALLENMAN
Employees Worked With
Jared Reilly, Elizabeth Rawlins, Kayla Monroe, sheila meadows
September 12, 2019
Decent service...slight lack of resolution updatimg They did everything asked in a timely manner..but lack of loaner and lack of detailed resolution hurts the overall rating. Maybe the typical BMW owner They did everything asked in a timely manner..but lack of loaner and lack of detailed resolution hurts the overall rating. Maybe the typical BMW owner doesnt want that but I'm a DIY guy and would like to know what I missed. More
by BILLY.BOWLER
Employees Worked With
sheila meadows
September 11, 2019
I don’t recommend I went in for an oil changed and came out with a lot iof other issues that I didn’t have before I took the car to BMW and they didn’t change my oil ba I went in for an oil changed and came out with a lot iof other issues that I didn’t have before I took the car to BMW and they didn’t change my oil bad business More
by APRILCORE7910
Employees Worked With
Mack
September 11, 2019
Service people exceptionally accommodating friendly and nice Service was excellent; Sheila was very accommodating and friendly, did everything to make the entire experience wonderful. Your car loaner program is Service was excellent; Sheila was very accommodating and friendly, did everything to make the entire experience wonderful. Your car loaner program is fantastic and hope you keep it up! You are all great More
by DRCABASARES
Employees Worked With
Sheila Black
September 11, 2019
Excellent customer service very friendly and very knowledge My experience at BMW was excellent service the representative was very knowledgeable and friendly and understanding of my issue. I also was ask was th My experience at BMW was excellent service the representative was very knowledgeable and friendly and understanding of my issue. I also was ask was their service was satisfied to me if not ,they will comodate us with anything. They let me know how much they appreciate my business. More
by SHERYLFREEMAN51
Employees Worked With
Shelley Black, sheila meadows
September 11, 2019
Ultimate driving machine maintenance! I had taken my Z4 to several local “import specialists “ due to a problem with it pulling to the left. Each suggested replacing my tires and performed I had taken my Z4 to several local “import specialists “ due to a problem with it pulling to the left. Each suggested replacing my tires and performed alignment maintenance on it. After new tires and several hundred dollars later, it still pulled hard to the left. Took it to BMW of Macon and they quickly found that the local “experts “ did not perform the alignment correctly! Now my car drives as a Z4 should! Now I have to try to keep my speed close to the posted limit.,, More
by VICKERS60
Employees Worked With
Shelley Black
