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611 Reviews of BMW of Macon - Service Center
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September 10, 2019
Great Service Time After Time! My recent service at BMW was as amazing as all of the other times! I always get great service and am treated with the utmost respect. My recent service at BMW was as amazing as all of the other times! I always get great service and am treated with the utmost respect. More
by LGDG81
Verified CustomerEmployees Worked With
Elizabeth Rawlins
September 10, 2019
Excellent Great customer service! The service advisor updated me periodically on my car. It was awesome to hear and really appreciated it. I will be taking my M Great customer service! The service advisor updated me periodically on my car. It was awesome to hear and really appreciated it. I will be taking my M3 back to this dealership. More
by ROBBLAIR00
Employees Worked With
Elizabeth Rawlins, Kayla Monroe, sheila meadows
September 10, 2019
Services was great I have only been able to get a loaner car but once or twice in 3 years while my car was been serviced Not happy I have only been able to get a loaner car but once or twice in 3 years while my car was been serviced Not happy More
by ALICIADANIELS41
Employees Worked With
sheila meadows
September 09, 2019
Quick service, loaner available, and good communications . Having the work performed at no cost is an added bonus of BMW ownership! Happy as usual and would recommend. . Having the work performed at no cost is an added bonus of BMW ownership! Happy as usual and would recommend. More
by mrcltill
Employees Worked With
sheila meadows
September 08, 2019
brakes replaced Excellent service from the shuttle to the actual work on the X5. I was in Macon because I had to evacuate from Savannah for the Hurricane, and our br Excellent service from the shuttle to the actual work on the X5. I was in Macon because I had to evacuate from Savannah for the Hurricane, and our brake light came on driving to Macon. And they were able to get us in the next day. Great service. More
by MICHAEL.IM.PAUL
Employees Worked With
Shelley Black, Lindsay Segars
September 07, 2019
Excellent Service Department The Service Department kept us informed about cost of repairs. They updated us about how long the service would take. I always feel the car is good The Service Department kept us informed about cost of repairs. They updated us about how long the service would take. I always feel the car is good to go when finished, More
by KROBERTS11
Employees Worked With
Tyler Hill, Shelley Black, Lindsay Segars
September 06, 2019
Shelly Black and her Team Shelly Black and her team treated us with the utmost courtesy and professionalism! All of the work performed on our car was explained and then perfor Shelly Black and her team treated us with the utmost courtesy and professionalism! All of the work performed on our car was explained and then performed flawlessly! We could not have been happier with such treatment! More
by DPBERNTHAL
Employees Worked With
Shelley Black, Lindsay Segars
September 05, 2019
Fast/ Professional I have had my oil changed here many times under warranty. Two times without, there was a 100.00 difference in price from one to the other, Unless some I have had my oil changed here many times under warranty. Two times without, there was a 100.00 difference in price from one to the other, Unless something serious has changed, I was either charged to little the first time, or way to much the last time. Last thing, each time I asked a question, It took tons of typing to get to a response, so either your system is overly complicated, super redundant or you have two set of prices for different people!! if it had not been such a drastic change in price I would have given 5 stars! More
by GREGORYJDURHAM
Employees Worked With
sheila meadows
September 05, 2019
The staff is great. They treat me like family. The staff in the service department are wonderful. They always make me feel like they appreciate and value my business. Shelly is always helpful and The staff in the service department are wonderful. They always make me feel like they appreciate and value my business. Shelly is always helpful and very knowledgeable. The staff always explain things in a way that I understand. Overall great customer service. More
by JENNAID
Employees Worked With
Shelley Black, Lindsay Segars
September 04, 2019
BMW X7 Service Provided great loaner, performed required service, very accommodating vehicle exchange, minimal inconvenience. Trusting that the computer issues addr Provided great loaner, performed required service, very accommodating vehicle exchange, minimal inconvenience. Trusting that the computer issues addressed on the vehicle will not reoccur again.. More
by RPWESTBURY
Employees Worked With
sheila meadows
