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611 Reviews of BMW of Macon - Service Center
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September 03, 2019
Emergency Room Auto Visit Air conditioning blower motor failed on a hot summer day. Drove to the BMW of Macon, who diagnosed, and repaired it the same day! I think that's prett Air conditioning blower motor failed on a hot summer day. Drove to the BMW of Macon, who diagnosed, and repaired it the same day! I think that's pretty xxxx awesome!! t Thank Lindsay! More
by MOSFAMOUS
Verified CustomerEmployees Worked With
Lindsay Segars
September 02, 2019
Excellent Service I had to bring my car in to be serviced Saturday morning and I was met with a smile. Lindsey Segars was so kind and sweet. She made sure my needs were I had to bring my car in to be serviced Saturday morning and I was met with a smile. Lindsey Segars was so kind and sweet. She made sure my needs were met. And Richard oversaw it being done to my satisfaction. I don’t know the mechanics who worked on my car but they were very nice too!! I had an AWESOME overall experience and I would recommend BMW of Macon to my family and friends. More
by Gantt320i
Employees Worked With
Richard, Curtis Harris, Lindsay Segars
August 27, 2019
Great experience!! Shelia was very friendly and made sure I got all my services were done in a timely manner. They came and picked up my vehicle, which was great. I was Shelia was very friendly and made sure I got all my services were done in a timely manner. They came and picked up my vehicle, which was great. I was given a loaner vehicle. Exceptional customer service!! More
by Walker-Simpson
Employees Worked With
sheila meadows
August 26, 2019
First BMW service My service was excellent, there was a mix up with my day and time of service , but they told me that they would take care of the problem and get my ca My service was excellent, there was a mix up with my day and time of service , but they told me that they would take care of the problem and get my car serviced. They delivered and the wait was very little. Thanks More
by MURRAYBAWN
Employees Worked With
Curtis Harris, Bud Armstrong, sheila meadows
August 25, 2019
Service visit. My service was great. Shelley and Lindsay always take good care of me. My car was picked up and returned to me at work. They provided me with a loaner My service was great. Shelley and Lindsay always take good care of me. My car was picked up and returned to me at work. They provided me with a loaner. There is only one small thing that I wish the service department could have done. I had a parking lamp out and I had new bulb in my glove box. They couldn't replace it without charging me $60 for two bulbs and installation. Thanks for always giving me great service. More
by TRUTHERFORD3
Employees Worked With
Scott Smith , Shelley Black, Lindsay Segars
August 19, 2019
Great service and kept me informed. Applied my discount. All parts arrived on time and ordered as requested. Car was washed and brought around. Even found the recal and kept me informed. Applied my discount. All parts arrived on time and ordered as requested. Car was washed and brought around. Even found the recall I missed which was my reason for visiting today. More
by blondicing
Employees Worked With
Shelley Black
August 16, 2019
Great service! We were very pleased with the service at BMW of Macon. They were helpful in solving our problem and we greatly appreciated the pick up service. Thank We were very pleased with the service at BMW of Macon. They were helpful in solving our problem and we greatly appreciated the pick up service. Thanks! More
by DELTOROTIRELLC
Employees Worked With
Shelley Black
August 16, 2019
Fast, professional and informative Our 135i was due for brake fluid change and a recall repair. It was easy to get an appointment and the car was finished in a couple of hours. The pric Our 135i was due for brake fluid change and a recall repair. It was easy to get an appointment and the car was finished in a couple of hours. The price was lower than quoted too. I have been a customer of BMW of Macon for 25 years and have always been satisfied, More
by KevinR
Employees Worked With
sheila meadows
August 13, 2019
Traveling without A/C My A/C went out while I was traveling through Georgia and Siri hit me connected to Mack in Macon. Super Friendly and helpful getting me checked in and My A/C went out while I was traveling through Georgia and Siri hit me connected to Mack in Macon. Super Friendly and helpful getting me checked in and scheduled. When I got to the dealership everyone was super nice and understood I was traveling and in a rush to visit an ill family member. I was back on the road pretty quick with chilly A/C - a must for August! More
by HotTNTraveler
Employees Worked With
I’m not certain who he lady who checked me out was
August 12, 2019
A great experience I drive 50 miles to this particular dealership. Why, because everyone is so great and knowledgeable. The collision center is great too!!! I love m I drive 50 miles to this particular dealership. Why, because everyone is so great and knowledgeable. The collision center is great too!!! I love my car, not going to buy a new one at the present time, but when I do this will be the kind and the dealership. More
by GRACEMEREDITH70
Employees Worked With
Phillip Dean, Shelley Black, Elizabeth Rawlins, Lindsay Segars, sheila meadows
