BMW of Madison

I always receive prompt, friendly service at this dealership. They keep me informed of the status of my vehicle. dealership. They keep me informed of the status of my vehicle. More

They stopped caring the moment I walked out with my X5 I bought from them. The service team is very good at making excuses to not give you a loaner... offer uber back home... so If you buy this car make sur bought from them. The service team is very good at making excuses to not give you a loaner... offer uber back home... so If you buy this car make sure you dont have to go to work or anything... for a luxury car dealership they are a joke! Overpriced service for no customer service! As they are the only dealership in town I got rid of the BMW and wont buy one again! More

Excellent customer service from sales, business and management personnel. Michael Dennis went the extra mile with special help after the purchase was complete. management personnel. Michael Dennis went the extra mile with special help after the purchase was complete. More

I was sold a beautiful 750i, I was told it was in great shape with a normal amount of wear & tear & rock chips. That is all good, no issues, used car, I GET IT. But now after 3 months of adding air e shape with a normal amount of wear & tear & rock chips. That is all good, no issues, used car, I GET IT. But now after 3 months of adding air every few days & only 2,000 miles put on. I brought it to Alloy Wheel Company who just sent me a photo of my front passenger wheel that has broken weld covering a crack in the wheel. THIS CAR WAS NOT SAFE TO DRIVE, NOT SAFE TO BUY. MY WIFE IS 32 WEEKS PREGNANT & THANK GOODNESS THE WELD HASNT GIVEN OUT YET. How does this pass a BMW store? I didn't shop at some hole in the wall place, I went to Madison BMW. I am not happy with my experience. How did it not leak air sitting on a show floor for 6 months. But I have to add air every 3 days..... I WOULD PAY TO GET USED CARS INSPECTED BY A REPUBLE SHOP BEFORE DOING BUSINESS WITH MADISON BMW. More

Patrick in sales was fantastic to work with. Denise in financing made that process a breeze. Overall 10/10 experience with Zimbrick BMW of Madison. Denise in financing made that process a breeze. Overall 10/10 experience with Zimbrick BMW of Madison. More

Excellent service with the sales staff and loan officer. Made buying my car seamless and relaxing the entire time. Extremely knowledgeable about the vehicle and made me feel a ease with the process from the Made buying my car seamless and relaxing the entire time. Extremely knowledgeable about the vehicle and made me feel a ease with the process from the beginning to end. More

Easy to schedule. Car was ready earlier than promised. Very pleasant to work with. I have a choice of dealers and I will definitely return to BMW of Madison Car was ready earlier than promised. Very pleasant to work with. I have a choice of dealers and I will definitely return to BMW of Madison More

They really do a fantastic job of caring for my vehicle. Excellent service technician. Car is always returned to me in pristine condition. Excellent service technician. Car is always returned to me in pristine condition. More

Customer service was above and beyond expectations! Garrett's knowledge and understanding of my needs made the visit a pleasure. Dillon was able to properly diagnose and repair my issues in a very shor Garrett's knowledge and understanding of my needs made the visit a pleasure. Dillon was able to properly diagnose and repair my issues in a very short time. Cost of the repairs came in lower than expected thanks to their hard work! Will highly recommend Madison BMW to my Beemer buddies. More

Timely repair and service on my car. I was kept up to date on the status of the repair throughout the time it was in for service I was kept up to date on the status of the repair throughout the time it was in for service More