BMW of Madison

Excellent customer service Client Advisor Tim Prost, BMW Genius Justin Sundby & Service Director Jennifer Ellestad were all wonderful to work with. I'm a "2nd generation" Zimbr Client Advisor Tim Prost, BMW Genius Justin Sundby & Service Director Jennifer Ellestad were all wonderful to work with. I'm a "2nd generation" Zimbrick Customer. My parents have purchased ALL of their cars there for years. I would not hesitate to recommend Zimbrick to anyone. More

You can not do better than to have Jenny as you BMW CA. Jenny McAdow at Zimbrick is a consummate professional. In my 30+ years of car buying covering 30+ deals I cannot say that I’ve had a better experience Jenny McAdow at Zimbrick is a consummate professional. In my 30+ years of car buying covering 30+ deals I cannot say that I’ve had a better experience than my purchase today. She is prompt with communications, open and honest with the terms of the deal and is truly invested in having her car buying clients leave happy. Zimbrick BMW has got the process down to a science. My highest recommendation. More

Greatest Experience! Jenny is the best. She helps you figure out what car is the best fit for you first. She clearly explains all the details of the car, the features, add Jenny is the best. She helps you figure out what car is the best fit for you first. She clearly explains all the details of the car, the features, additional options, etc. She then helps you get the best deal on that specific car. I would definitely recommend her! More

Great service. We were vacationing in northern Wisconsin when a warning light came on. I looked on my phone and the closest BMW Dealer was Zimbrick in Madison. It wa We were vacationing in northern Wisconsin when a warning light came on. I looked on my phone and the closest BMW Dealer was Zimbrick in Madison. It was a girls trip and the last thing we wanted was to be sitting in a service center when we could be shopping! We pulled in and Jenny McAdow met us at the door. We told her the issue and she recommended that we remove the gas cap and retighten it first before we drove into the service area. Jenny removed it for me, the light went out and away we went loosing no shopping time! We are thankful to Jenny for being on top of things and trying her trick before we had to wait for service. Yeah Jenny!! Thanks. Susan W. More

The best experience Jenny was the best. Here's my story explaining why. It starts with a long day at work, I'm exhausted. I'm not in any kind of mood to car shop. Car Jenny was the best. Here's my story explaining why. It starts with a long day at work, I'm exhausted. I'm not in any kind of mood to car shop. Car shopping in general makes me anxious - it's a big purchase. But my wife and I need this car so we go the BMW dealership to check things out. I kind of think I have an idea of what I want and I'm looking to get things done quickly. I walk into the dealership and someone immediately engages with us. This is a plus for me! I'm ready to buy and I don't want to being wandering aimlessly around the dealership. Jenny sits us at the desk and starts talking through what's important to me. Coming in kind of cranky and not really in the mood to chat, and I gotta say that Jenny turned the whole thing around. A few minutes in and we're laughing and having a good time. Her mood is infectious. She's excited about the product. You can tell she thinks it's fun to drive a BMW. After a good 10-15 minutes of what we're interested in, we jump into the test drive and it's a great time, testing the performance. Jenny is telling some stories and we're laughing all the way. Overall it was a great way to spend an evening and it ended with us buying a very silly, very fun car that I know I'll enjoy for years. Jenny really had a good feel for what we wanted and I was very satisfied with all her answers to my questions. In conclusion, I'll probably being directly quoting Jenny for years anytime I need to justify why I bought this car: "Lots of cars are good, but what other cards do well - BMW does fantastic!" Also quick shout out to Daniel for walking us through the paces when we picked up the car. I'm walking around thoughtlessly putting my hands the exterior, and as I do, Daniel is buffing out my handprints behind me. That's the kind of work ethic I can get behind. More

Great buying experience! Jenny is super helpful and patient. She helped me found the exact car I wanted. She explained everything nice and clearly and makes it a very easy pur Jenny is super helpful and patient. She helped me found the exact car I wanted. She explained everything nice and clearly and makes it a very easy purchase. I will definitely recommend her to everyone. More

Easy, no pressure car buying experience Jenny and her team were a pleasure to deal with. They were helpful without being too much, both on the purchase and trade in. I would not hesitate t Jenny and her team were a pleasure to deal with. They were helpful without being too much, both on the purchase and trade in. I would not hesitate to recommend them to anyone in the market for a BMW. More

Great buying experience! Jenny did a great job working with us to find a certified BMW that fit our budget! Buying was a very easy process. Will definitely recommend Jenny to Jenny did a great job working with us to find a certified BMW that fit our budget! Buying was a very easy process. Will definitely recommend Jenny to friends & family! PS the cookies are amazing! More

Great Internet Buying Experience Sean and I did a transaction with very little dickering and open/honest communication. The BMW X5 was exactly as described and shipped across the cou Sean and I did a transaction with very little dickering and open/honest communication. The BMW X5 was exactly as described and shipped across the country with minimum hassle. I am very pleased with the deal. More

Refreshing my ride Having not purchased a new vehicle for quite a while I was slow and somewhat reluctant to begin the process. My service manager Mike made it super eas Having not purchased a new vehicle for quite a while I was slow and somewhat reluctant to begin the process. My service manager Mike made it super easy for me to test drive something I was curious about while my own vehicle had service. This gave me a low key,no pressure opportunity to try something I was just curious about. Then of course the car pretty much sold itself ! Mike arranged for me to work with Jenny which was a great experience as well. She went over all the options and answered my list of questions right away. Then she worked the system to locate an already built vehicle that had everything I wanted and in the color combination I most desired. I had the new car 1 week later! More