BMW of Madison

The Ultimate Experience I have been a customer of Zimbrick BMW since 1999 when I picked up my first CPO. I had an excellent experience at that time and I am still having my c I have been a customer of Zimbrick BMW since 1999 when I picked up my first CPO. I had an excellent experience at that time and I am still having my cars serviced at BMW . The service department had always taken good care of me and my cars throughout the years. The service managers were always friendly, approachable and helpful. I met Sean in 2015 when I was thinking of getting into a different BMW. I was thinking of getting into a new one in a year or so. I was just curious how the lease program worked since I had only purchased my cars at BMW. Sean explained very clearly how the lease program had worked and answered all of my questions. He was very friendly and was very approachable. He did not put any pressure on me but provided all the information that I needed. After talking with him several times about the program I had decided to build my first 328i for lease. Even though I was not anticipating on getting into another car for a year or so the kindness and positive interaction I had made me realise Sean was the person I wanted to work with. I trusted that he would assist me all the way through the process and make it an enjoyable one. Sean was very patient and informative during the building process. I had many questions about accessories and price. He gave me all the information I needed and made the building process very easy and fun. Even though I had picked up my 328i in Madison, he had arranged for us to experience the Spartanburg delivery program. My family and I had an awesome time visiting the plant, museum and I had a lot of fun on the track! Sean had made my first BMW lease experience so fun and enjoyable that I would definitely recommend him to anybody that is looking into a BMW. We had worked with him this year for a CPO X5 and the experience is what I had expected from the past. He was very helpful and patient with us. I am looking forward to working with Sean later this year because I have a reserved spot for my next BMW, the M2! I know and trust Sean will make this experience an excellent one. Sean represents what BMW stans for. Not only the ultimate driving machine but ultimate service as well! More

Great Buying Experience! My experiences with Zimbrick BMW of Madison have been very positive. Kyle Cottier, sales rep, definitely went the "extra mile" for Zimbrick and for m My experiences with Zimbrick BMW of Madison have been very positive. Kyle Cottier, sales rep, definitely went the "extra mile" for Zimbrick and for me! More

pleasant experience i have known mike a long time, he is very honest and trustworthy. i have sent friends to deal with him and they felt the same. always fun to buy a i have known mike a long time, he is very honest and trustworthy. i have sent friends to deal with him and they felt the same. always fun to buy a car from him. never lets you down. zimbrick is lucky to have him. More

A pleasure to work with the professionals at Zimbrick BMW I really enjoyed working with the sales team and Kyle at Zimbrick BMW. I was and out of town buyer but that didn't matter. We made the deal over the p I really enjoyed working with the sales team and Kyle at Zimbrick BMW. I was and out of town buyer but that didn't matter. We made the deal over the phone, signed a few documents the next day. I flew up the following week where Kyle personally picked me up from the airport and brought me to the dealership; where my car was waiting in the showroom. Kyle and the staff at Zimbrick had all my paperwork ready when I arrived so we got started on that right away. While I waited for my payment to clear, Justin walked me through all the features and how to operate the technology on the car before I departed. Prior to leaving, Kyle surprised me with a gift certificate to the retail store and a 3 month subscription to XM Radio. After about 90 minutes I was on my way back home (400 miles) In all, dealing with the professionals at Zimbrick BMW was a pleasure and I would not hesitate to work with them again if the need arises. More

Sean Weckerly It’s my absolute pleasure to deal with Sean at Zimbrick BMW. Sean's relationship with us for the past 2 years has been exceptional. Not only does Sea It’s my absolute pleasure to deal with Sean at Zimbrick BMW. Sean's relationship with us for the past 2 years has been exceptional. Not only does Sean ensure the highest level of customer service but he ensures that his customers have that lifetime relationship which really builds confidence in us when dealing with him. I thoroughly enjoy all my dealings with Sean. His knowledge of the vehicles at BMW is exceptional. Sean has used his skillset and experience to ensure that his relationship internally at BMW as well as with us remains his priority each and every day. Along with his undeniable talent, Sean has always been an absolute joy to work with. He is a true team player, and always manages to foster positive discussions and bring the best out of everyone he deals with. Parweiz Mustan More

Above and beyond Helped my family find the right car for us. Personally inspected the car and saw it needed new tires. Had new ones put on for free! Really appreciated Helped my family find the right car for us. Personally inspected the car and saw it needed new tires. Had new ones put on for free! Really appreciated that Sean took the extra step to do the right thing and take care of our family. More

Unhappy Customer My husband and I bought a used BMW back in September 2016. From our experience we will never buy a BMW or purchase from Zimbrick again. We have now so My husband and I bought a used BMW back in September 2016. From our experience we will never buy a BMW or purchase from Zimbrick again. We have now sold the BMW and purchased a new veichle at a different dealership. From our experience shopping around for a new veichle this past January we realized our entire experience from Zimbrick BMW was below average since day one. More

Happy with the place and cars Leased a couple cars, an X1 of the lot, and a 340I x I had to order out with the stuff I wanted. The process and Sean, the salesperson were very agre Leased a couple cars, an X1 of the lot, and a 340I x I had to order out with the stuff I wanted. The process and Sean, the salesperson were very agreeable, and with the research I did, I thought the price was fair and competitive. Both cars are very nice, and we're completely happy with them so far. We've only used the service department for minor stuff, but what we needed was done quickly and right. Since warranty and maintenance are covered for the life of the lease, and they want us back for fresh ones when it expires, I don't expect any hassles. The service area is out in the middle of the showroom, if that makes a difference, and for the price of the cars they could have a little better class of drinks and snacks, but Audi, Mercedes and Porsche are right across the street, so if you're stuck on a long service wait, you can wander over and see what they have. BMW logo paraphernalia is a rip, but if you're into that kind of flash, you probably don't care More