
BMW of Mamaroneck
Mamaroneck, NY
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Fair good follow up not pushing sale not overselling quality vehicles good sales environment clean bathrooms willing to satisfy customers price needs quality vehicles good sales environment clean bathrooms willing to satisfy customers price needs More
Pat Riccardelli, our Service Advisor is top notch—personable and professional. He also helped to have the service completed promptly when I mentioned that I needed the car back by 3:00 pm. notch—personable and professional. He also helped to have the service completed promptly when I mentioned that I needed the car back by 3:00 pm. More
The advisors and staff at BMW Service Center Port Chester are the best of the best. They take careful note of issues and kept me updated on the resolutions every step of the way. The video inspection is espe are the best of the best. They take careful note of issues and kept me updated on the resolutions every step of the way. The video inspection is especially informative. And even though I had not reserved a loaner vehicle, one was offered promptly, given the extended repair timeline. As always, excellent service from start to finish. More
Absolutely phenomenal. My service person made the whole experience sad .. Some people will always be prejudicial. Tyesha Montford. Is not who u want. Pleasee change My service person made the whole experience sad .. Some people will always be prejudicial. Tyesha Montford. Is not who u want. Pleasee change if given to you More
Our service advisor seems to genuinely care about resolving issues once and for all rather than squeezing every penny from my wallet as is common at many dealerships. resolving issues once and for all rather than squeezing every penny from my wallet as is common at many dealerships. More
Service Center: immaculate. Service Crew: warm, friendly, polite, go above and beyond to accommodate. First class service all the way. Service Crew: warm, friendly, polite, go above and beyond to accommodate. First class service all the way. More
Pasquale Riccardelli is the definition of top-tier service! I came in last minute with a service issue, and Pasquale handled everything with professionalism, urgency, and a great attitude. He made wha service! I came in last minute with a service issue, and Pasquale handled everything with professionalism, urgency, and a great attitude. He made what could’ve been a stressful experience feel smooth and easy. His communication was on point, he kept me updated throughout, and he went above and beyond to make sure I was taken care of. You can tell he genuinely cares about his customers. BMW is lucky to have him — and so are we. Thank you Pasquale! More