BMW of Manhasset

I've been bringing my BMW to bayside BMW for years and I can't say in all the times I've been there I've had a memorable experience until my last visit. It was my first time at they're new facility in Great can't say in all the times I've been there I've had a memorable experience until my last visit. It was my first time at they're new facility in Great Neck which despite it's size still made me feel welcome. But what really stood out was my experience with the service manager Marlo Velizzi. I'm not the most tech savy person and never really understood how to connect my phone to the Bluetooth. Everytime I've been there before everyone was nice enough to connect it for me But this time Marlo actually took the time to sit with me and teach me how to do it myself. Which was definately no easy task. It took around three or four tries till I really understood what marlo new like the back of her hand. She was extremely knowledgable, courteous and never made me feel rushed. Next time I'm due for service there's no doubt in my mind I'll be back to bayside to see Marlo. More

I live close to the Manhattan BMW dealership, after I tryed to get an Service appointment and been told to wait 2 weeks and some arrogant personalities, I tried something new. I drove out of Manhattan an tryed to get an Service appointment and been told to wait 2 weeks and some arrogant personalities, I tried something new. I drove out of Manhattan and visited Bayside BMW. No appointment needed! Mr. Itkin greeted me very friendly and out of my planed oil change for my X3, he showed me the history of my car (basically none) I end up with changing Oil + Filter, Micro filter, Air filter, Breake pads and disks, the engine belt Fr/Re wiper blades, breake fluid and flushing the Breake and cooling system. He showed me at the car that it really was necessary and not a sales strategy. Very Fair and Professional. I agreed and after 4 hours all was done, even my special request of changing the License plate frames, and a big plus a nice discount on the bill. I can only highly recommend this Dealership, very professional and customer orientated service, transparent process and answered all my questions. All thumbs up. Always again, worth the trip at all. Thank you BMW Bayside! See you again. More

Steven itkin is the only reason I take my car to get serviced from BMW of bayside he handles each customer and car as if they are his own ,highly advise everyone to go to Steve and he will go out of his serviced from BMW of bayside he handles each customer and car as if they are his own ,highly advise everyone to go to Steve and he will go out of his way just for your everytime.I go back just becuase I know Steve has me in an out in a jiff. More

For many years now, I have been a loyal BMW client, starting with my first 740il in 1998,until present 2009 750li. Throughout the years of my service experience, I have come across serious disappointm starting with my first 740il in 1998,until present 2009 750li. Throughout the years of my service experience, I have come across serious disappointments with several New York area dealerships. I would like to add that I have previously serviced my car with BMW of Bayside, but must admit, this was my first and most pleasant experience working with Marlo Bellizzi. Her skills, workmanship and professionalism has not only enhanced her own reputation, but has also made a significant contribution to my overall experience and my future commitment to BMW of Bayside. Furthermore, I would like to add that Marlo has been amongst the most effective, reliable and trustworthy individuals I have yet come across in my career, and hope for a long lasting relationship in years to come. In addition, I believe Marlo is a valuable asset to your organization. At this juncture, I would highly recommend BMW of Bayside to everyone I respect and care for. I thank you for your attention and for many years of dedicated service. Should you have any questions, please do not hesitate to contact me directly. Sincerely, Sergio Magarik Partner / Co-founder KrausUSA 12 Harbor Park Drive Port Washington, NY, 11050 Tel. 800-775-0703 Fax 516-621-8900 Email: smagarik@kraususa.com Website: www.kraususa.com www.krausproducts.com More

I called bayside BMW because my car was shaking and acting funny to my luck the service manager answered the phone. I explained to her that I have never been there and what was wrong. She told me to co acting funny to my luck the service manager answered the phone. I explained to her that I have never been there and what was wrong. She told me to come right in and just ask for her. I got there pulled in and asked to speak to Marla. She came out and greeted me like she knew me for years. Asked me to have a seat while she has the car checked out. The car needed to stay for a reprogramming. She asked if in would like a car for a couple of hours. She took care of me like I was important. It was great a great experience and BMW of bayside has gained another customer because of Marla. Upon leaving she handed me her card and said call her anytime if I evervneed anything. It's so nice to see a women in her position More