BMW of Manhasset

This is the first time that I had used the Bayside BMW Service Center and working with Marlo was a pleasure. She really made me a priority and reinstated the great experience that I had encountered when Service Center and working with Marlo was a pleasure. She really made me a priority and reinstated the great experience that I had encountered when I had purchased my car with David. Great job and I look forward to seeing her again for my next visit. More

The only reason I still go to BMW Bayside is because of the service manager Marlo. She is more than accommodating and professional. More than anyone that works there.. Always has a smile on and makes me, t the service manager Marlo. She is more than accommodating and professional. More than anyone that works there.. Always has a smile on and makes me, the client, very appreciated. Which a lot of the other advisors, or managers, there lack that skill.... There has been so many managers that have come and gone at that location, and she's still there. I'm not surprised simply because she is the BEST BMW Bayside has.. If Marlo ever leaves that location, i will not continue to go there and will follow her to any other dealership she might go to, even if it was out of my way. Thank you for all your help Marlo, and thanks to those behind the scene that perform an excellent job on my car... J.K More

The issue at question was ultimately billing-related. Initial conversations with Jenelle unfortunately did not result in the issue being resolved. Fortunately, subsequent follow-up initiated by Marlo Bel Initial conversations with Jenelle unfortunately did not result in the issue being resolved. Fortunately, subsequent follow-up initiated by Marlo Bellizi did resolve in a swift and happy resolution to the matter. More

I recently purchased a CPO 2008 528i from BMW of Bayside. The process was smooth. I am very pleased with the staff, especially with Mr. Yat So's assistance and overall service. He was very courteous and cust The process was smooth. I am very pleased with the staff, especially with Mr. Yat So's assistance and overall service. He was very courteous and customer service oriented. He went above and beyond my expectations. Since I work overseas I did intensive research on a decent car online until finally coming across a car I really liked, not just that, but the price as well from BMW of Bayside and thanks to Mr. Yat I have it now...I have it now because he helped me out by holding the car for me quite longer than usual (of course with the management's approval) since I was arriving in NY about 10 days later from the time I put the deposit on the car. I'd definitely buy again from BMW of Bayside. I recomend this dealership 125%, don't hesitate to ask for Mr. Yat So, you won't be disappointed. Thank you so much. Kelvin More

Bought a new 2010 7 Series, Car arrived on friday. We Bought a new 2010 7 Series, Car arrived on friday. We went by the dealership to take a look at it, it had 200 something miles, which was acceptabl Bought a new 2010 7 Series, Car arrived on friday. We went by the dealership to take a look at it, it had 200 something miles, which was acceptable since it was driven from Philly. Pick up the car on monday. It had 800 miles on it. And it was unexplained. "it was test driven for 10 miles max" yet when we looked at it before the weekend, it had 600 miles less. We were given free weather mats! More

I purchase my X5 from BMW of Bayside and the new service center is a welcomed addition. Everything is very efficient and my SA (Steve Ikin) took care to make sure my car was ready when promised. Wish they h center is a welcomed addition. Everything is very efficient and my SA (Steve Ikin) took care to make sure my car was ready when promised. Wish they had more BMW loaner cars available (I used to get them at the old location, but both times I;ve needed one recently I've gotten an enterprise rental car). Overall, nice job with the location! More

What can I say except that Mr. Parks was everything you would want in a salesperson. He was friendly, professional and knowledgable about the vehicle. And at no time was Mr. Parks pushy about buying a ca would want in a salesperson. He was friendly, professional and knowledgable about the vehicle. And at no time was Mr. Parks pushy about buying a car. He listened to our concerns and corrected it. More

Sean handled my initial lease on a 2007 335i Coupe as well as the "buy at end of lease" just recently. Sean made the process in both cases as easy as possible, he is extremely knowledgeable and personab well as the "buy at end of lease" just recently. Sean made the process in both cases as easy as possible, he is extremely knowledgeable and personable and in my case went out of way to help me over some personal obstacles at the time of the original sale. Best of all I would commend him on his after the sale follow up to make sure I was a "happy camper" in all aspects of my dealings with BMW of Bayside. I would certainly recommend him to anyone interested in buying a BMW. More

On arriving at the service department I was greeted by service advisor Steve Itkin who started the paperwork, I found him to be very cordial and knowledgeable. Everything went as planned although I would service advisor Steve Itkin who started the paperwork, I found him to be very cordial and knowledgeable. Everything went as planned although I would have preferred a loaner BMW as opposed to an Enterprise Ford Focus - no big deal. I had some doubts about BMW of Bayside service department after reading on line negative comments but Steve put my mind at ease in that my 335i coupe would be in his trustworthy hands. Had one glitch, Steve responded immediately and got the problem quickly resolved. Overall I am well satisfied, the Starbucks coffee was great and the waiting area quite comfortable, much better than the old facility. As long as Steve Itkin is my personal contact at the service department, I'll be back and recommend him to others. More