BMW of McKinney

Recently brought my vehicle in for service and had a fantastic experience. Corbin took great care of everything from start to finish and made the entire process easy. The service was completed quicker t fantastic experience. Corbin took great care of everything from start to finish and made the entire process easy. The service was completed quicker than expected, and the communication throughout was excellent. Truly appreciate the efficiency and professionalism. More

I brought my car in for an oil change without an appointment and was pleasantly surprised by how quickly everything was handled. Corbin was my advisor and was very courteous throughout the entire pr appointment and was pleasantly surprised by how quickly everything was handled. Corbin was my advisor and was very courteous throughout the entire process. Great communication, smooth service, and I was in and out faster than expected. Excellent experience overall. More

BMW of McKinney was a great store to shop at . Thank you for the very great experience here Thank you for the very great experience here More

I Had to unexpectedly replace a tire, which is never fun, but Corbin made the entire experience stress-free. From the moment I arrived, he was professional, communicative, and genuinely cared about getting m but Corbin made the entire experience stress-free. From the moment I arrived, he was professional, communicative, and genuinely cared about getting me taken care of quickly. The process was seamless, efficient, and far easier than I expected. Truly outstanding service and a big reason I keep coming back. More

Angela is the next advisor ever- every time we visit the dealership she takes great care of us! dealership she takes great care of us! More

Angela in McKinney is the very best! Very kind and personable and so very helpful. Very kind and personable and so very helpful. More

I traded in my vehicle at a dealership where they were supposed to handle the payoff on my existing loan. More than 30 days passed, and the loan still had not been paid off. During this time, I was given supposed to handle the payoff on my existing loan. More than 30 days passed, and the loan still had not been paid off. During this time, I was given little clear communication and had to repeatedly follow up to get basic updates. Eventually, I was told the delay and resulting issue was my responsibility, and that I now owed a “shortage” to Toyota, despite no clear breakdown or documentation being provided upfront. This experience has been frustrating because the responsibility to pay off the trade-in loan was part of the agreement at the time of sale. The delay appears to have been on the dealership side, yet the financial impact was being shifted back to me after the fact. I requested written proof and a clear explanation of the numbers, but the communication has been inconsistent. I would strongly recommend that anyone trading in a vehicle gets everything in writing, closely monitors payoff timing with their lender, and does not assume the dealership will complete the payoff quickly without follow-up. More