BMW of Middleburg Heights
Middleburg Heights, OH
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354 Reviews of BMW of Middleburg Heights
Dave was wonderful, very polite and kind. The dealership was clean and welcoming The video of my vehicle after the service is a wonderful perk The dealership was clean and welcoming The video of my vehicle after the service is a wonderful perk More
Very kind, professional. Precise service.i would recommend this service to anyone and i will continue to bring my car there. Precise service.i would recommend this service to anyone and i will continue to bring my car there. More
Christian was impersonable from the start. Disinterested in helping me. Did not call me to discuss my car. When I called to seek information 2 hours after he told me it would be available, he Disinterested in helping me. Did not call me to discuss my car. When I called to seek information 2 hours after he told me it would be available, he said he’d call me back with it and then sent a text message. When I called to discuss the quote sent via text to clarify details, he sounded annoyed to be on the phone. When I picked up my car, he wasn’t there. The dealer straight up tried to take advantage of me from a fix/trade in perspective. 0/10. Will not be back. Will not be back to BMW. More
Terrible sales experience! After reaching an agreement on a pre-owned vehicle and receiving a final quotation with my name and information, I also had ordered a third-party car After reaching an agreement on a pre-owned vehicle and receiving a final quotation with my name and information, I also had ordered a third-party car inspector to check the car. All of the sudden, I receive a call from the salesperson (Michael) saying “unfortunately, the car was sold to someone else”. That is so unprofessional! This dealership do not value their word and are dishonest. I do not recommend dealing with them after my experience. Don’t waste your time like I have. More