BMW of Milwaukee North

Missed some promises Sales and finance were staffed by capable and smart folks, negotiation and vehicle selection was very smooth. But, they didn’t keep our closing appoin Sales and finance were staffed by capable and smart folks, negotiation and vehicle selection was very smooth. But, they didn’t keep our closing appointment - made us wait 1 hour. They didn’t keep their promises - paperwork wasn’t ready for appointment, they filled out on the spot. Car was not ready for appointment. Car was cleaned, but not detailed. Keep your promises, time is valuable. More

Service: oil change Great service. Friendly. Knowledgeable. Nice. Professional. Clean. Washed car. Wait time was acceptable. Snacks and materials to read. Good facilities Great service. Friendly. Knowledgeable. Nice. Professional. Clean. Washed car. Wait time was acceptable. Snacks and materials to read. Good facilities. Helpful. Good atmosphere. Nice staff. More

Fantastic follow up and follow through Met Kevin (master mechanic) and told him I was not happy with current service dealer. He told me Lisa in service would change my experience . From s Met Kevin (master mechanic) and told him I was not happy with current service dealer. He told me Lisa in service would change my experience . From start to finish Lisa kept me up to date and completed the work on time. Received 2 shuttle rides from Eric and Ernie Both were very professional also. Great experience More

Tire blow out Unexpectedly tire issues on 2015 BMW, arrived at dealership without an appointment at 7am. Everyone was very helpful and provided me with a timeframe Unexpectedly tire issues on 2015 BMW, arrived at dealership without an appointment at 7am. Everyone was very helpful and provided me with a timeframe as to when service would be completed. Car is newer to me, facility was clean and all staff I encountered were professional and friendly. Definitely found a great place to service my vehicle, very impressed, thank you Service Dept well done! Joe More

Every time I come to BMW North I have great customer service I believe BMW North value customers and show them respect at all times. All of the staff members are welcoming and patient. I’m very pleased. I believe BMW North value customers and show them respect at all times. All of the staff members are welcoming and patient. I’m very pleased. More

Outstanding Service Rob went above and beyond to help me get my car service. Don’t know what I would have done without him. Keep up the great work! Rob went above and beyond to help me get my car service. Don’t know what I would have done without him. Keep up the great work! More

First moment I have been a customer of this dealer for many years. Their service department has always been 'fine' but recently since new ownership took over, I a I have been a customer of this dealer for many years. Their service department has always been 'fine' but recently since new ownership took over, I am completely impressed. Wendy, who greated me was one of the most friendly, approachable, professional service staff I have met. Jeremy (or Josh?) the actual service person was equally impressive. More

Excellent service My car needed service so I called BMW North for help. I was given an appointment same day. I was given an loaner car which was awaiting for me when I My car needed service so I called BMW North for help. I was given an appointment same day. I was given an loaner car which was awaiting for me when I arrived. My car serviced the sameday. I appreciate that the service center was open until 8pm. I lefy5my garage door opener in the loaner car and had to return to get it. Thanks for the excellent service. More

First BMW Purchase Michael was fantastic to work with and took the time to get me exactly the vehicle I wanted. He was also a very fun and enjoyable person to be around Michael was fantastic to work with and took the time to get me exactly the vehicle I wanted. He was also a very fun and enjoyable person to be around which made the entire experience very comfortable. It was my first time leasing a BMW so I wasnt entirely sure of what to expect, but overall I was very happy. I would definitely do business with this dealer and Michael again. More

Great experience with Len Friendly sales crew and Len made it really easy. Special thanks to Ahmad, who was understanding and offered to help. I can’t wait to go back there whe Friendly sales crew and Len made it really easy. Special thanks to Ahmad, who was understanding and offered to help. I can’t wait to go back there when I can afford a BMW. They are in a different league of friendliness and customer service- maybe it’s just me because I’ve never bought a car from a luxury car dealership. Overall, the dealership, Len and Ahmad are people you want to talk to when you get here. More