BMW of Minnetonka

Terrific service I have been a customer of BMW Minnetonka for many years. The most recent purchase was my second BMW. Both times I have used Jeff Swanson as my sales I have been a customer of BMW Minnetonka for many years. The most recent purchase was my second BMW. Both times I have used Jeff Swanson as my sales person. Jeff is very knowledgeable and helpful. As a new first time buyer, he didn't try to sell me loads of options I wouldn't need. He is very low pressure which I liked. With my second car, he was enormously helpful in navigating the purchase of a pre-owned car. I would definitely recommend him again. Also, the service department and facilities at the dealership are the best. I always receive excellent service when I bring in my car, and have a very comfortable place to wait if needed. More

first class service beginning to end They let me test drive any car as long as I wanted, until i finally made up my mind...Craig did not pressure me into buying at all.... They let me test drive any car as long as I wanted, until i finally made up my mind...Craig did not pressure me into buying at all.... More

Customer Service Customer service which has become a lost art in my opinion was displayed through one Anthony Hines of BMW Minnetonka in an exceptional and excellent m Customer service which has become a lost art in my opinion was displayed through one Anthony Hines of BMW Minnetonka in an exceptional and excellent manner...Hope is renewed..I highly recommend, if you are engaging upon a purchase of a BMW, stop by and see Anthony...He is knowledgeable, approachable, honest, and will in detail explore realistic options with you, setting you at ease while you embark upon a lifetime investment. Check him out!!! ANTHONY HINES GETS A 10++++ More

exelent. very professional EXELENT SERVICE. VERY PROFESSIONAL AND SUPER FAST SERVICE the best dealer where i bougt a car. JOSH SMITH IS VERY PROFESSIONAL AND FRIENDLY. JON EXELENT SERVICE. VERY PROFESSIONAL AND SUPER FAST SERVICE the best dealer where i bougt a car. JOSH SMITH IS VERY PROFESSIONAL AND FRIENDLY. JONH CADLE IS VERY PROFESSIONAL More

Trading in a car at BMW of Minnetonka GREAT experience! I've been a customer from BWM of Minnetonka for some years, went to take the car for service and they offered me the possibility of GREAT experience! I've been a customer from BWM of Minnetonka for some years, went to take the car for service and they offered me the possibility of a trade in. I worked with Ashlee Carlson who was a very professional and extremely nice client advisor. We worked out a deal and within less than a week I went to make the trade. In a little bit over an hour I had my new car. More

No Stress! Worked with Amy Mattick over the phone. Bought the car over the internet and had it shipped to my state. This transaction was very easy and seamless Worked with Amy Mattick over the phone. Bought the car over the internet and had it shipped to my state. This transaction was very easy and seamless. More

Great Customer Service I stopped by BMW of Minnetonka and I was happy to not have anyone chasing me since I walked in. After a while looking at some cars Christian Even appr I stopped by BMW of Minnetonka and I was happy to not have anyone chasing me since I walked in. After a while looking at some cars Christian Even approached us to checked if we needed help. I was happy to be able to walk in and walk out without the pressure to buy a car. One week later I came back and worked with Christian to get a deal. The price was discounted and my trade in audi had a good value. Thanks More

One of the best Sales person I met I saw a BMW i like on the dealer website. I reached out using chat and the lady said someone from sales would be contacting me. Ryan Leach reached out I saw a BMW i like on the dealer website. I reached out using chat and the lady said someone from sales would be contacting me. Ryan Leach reached out to me about my inquiry. He answered all my questions. He also provided me the service history, build sheet, carfax report and other information about the car. After I saw the reports I made my call to Ryan. He is very friendly and does work with you. Once we agreed on the price and date i can come to pick it up, he sent me follow up email on whether I am planning to finance or pay myself. He keeps me updated and follow up till the day came and i finally flew to Minnesota to get my car. He is very friendly guy and very helpful. The dealership is big one but i think it needs more improvement. I am from Seattle so when i compare them to the dealers here their infrastructure is big but needs little work on their service staff be courteous to people from other state. The only person I will definitely will work with for my next car in future will be Ryan. He stayed all the way till i picked the car and even helped me provide directions to good restaurants near the place. More

Leasing a new vehicle. The people at this dealership are awesome! They were so good helping me avoid problems. From sales to finance to mamagement, they were all great. The people at this dealership are awesome! They were so good helping me avoid problems. From sales to finance to mamagement, they were all great. More

Found my home dealership! Being a refugee from another dealership it was refreshing to work with Kris Kramer and his team to replace the X3 I was driving when someone decided t Being a refugee from another dealership it was refreshing to work with Kris Kramer and his team to replace the X3 I was driving when someone decided to total it. The X5 40e he helped me decide upon and build is a dream come true, and was delivered promptly in perfect condition. This dealership's combination of expertise and customer service made this unexpected vehicle replacement experience a piece of cake! More