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BMW of Mobile

Mobile, AL

Overview
Reviews
4.9
512 Reviews
Call Dealership (251) 476-2550
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3025 Government Blvd

Mobile, AL

36606

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Showing 512 reviews

October 09, 2025

Best auto service experience I’ve ever had — and I’ve been in the car business for years. Carie was phenomenal, second only to Beemer the cat. She kept me posted throughout my stay, explained everything More

by StephanieLovesCars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carie
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October 02, 2025

Tyler is my service representative and is always so helpful by keeping you up to date with the service. Unfortunately, I have had my car twice in the last three months but each time Tyler was just grea More

by Andria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Oct 04, 2025 -

BMW of Mobile responded

Hi Andria, thank you for your kind review; we are happy to pass along your comments to Tyler here at BMW of Mobile! Thank you again, and have a fantastic day!

September 29, 2025

No pressure sales with personalized service. Alex even came and picked me up over an hour away to buy the car! More

by shmamy72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Drexinger
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Oct 03, 2025 -

BMW of Mobile responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mobile. Please don't hesitate to reach out if there's anything additional we can do for you.

September 28, 2025

Beware, composite lairs, over charges and bad business practices. Trust no one. No matter what More

by Never again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea Downs, S Media
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Oct 02, 2025 -

BMW of Mobile responded

Unfortunately, we are unable to identify you, any business history or the legitimacy of any issue with the username used in this review. If you would like your concerns addressed, please contact Scott Davis sdavis@group1auto.com or 251-544-2844 to discuss. If not, we wish you the best wherever you choose to do future business. Scott Davis - General Manager

September 27, 2025

Reed was the best. They had me a loaner car to drive and he made the process incredibly easy. Everyone was so nice! More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed, S Media
Report | Print
Oct 01, 2025 -

BMW of Mobile responded

Hi Susan, we're happy to hear you had such a positive experience with Reed! Feel free to reach out to us if you need anything. Have a wonderful day.

September 26, 2025

BMW of mobile gets me in asap every time, I definitely recommend Reed. The GOAT service advisor 👍🏼 More

by grantfussnecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Report | Print
Oct 01, 2025 -

BMW of Mobile responded

Hi, we're happy to hear you had such a positive experience with Reed! Thanks for the recommendation, and have an amazing day!

September 25, 2025

Service was good except the car was washed. Took too long. Was told they’re taking new people. With cars on lot trained them using them, not customers cars who are waiting. My time is valuable. More

by msmall7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S Media
Report | Print
Sep 27, 2025 -

BMW of Mobile responded

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient, high-quality service and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit and please don't hesitate to reach out to me if I can assist. Scott Davis, General Manager / sdavis@group1auto.com

September 25, 2025

Always eager to please their customers. I have dealt with BMW of Mobile for 17 years and I have never left the dealership without a big smile in my face. More

by Carrington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
S Media
Report | Print
Sep 28, 2025 -

BMW of Mobile responded

Hi Carrington, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2025

Excellent Service the best service I experience at any other dealership. Always clean video inspection great team work updates about your vehicle always respond to text or call backs More

by travisjsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea , S Media
Report | Print
Sep 25, 2025 -

BMW of Mobile responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 24, 2025

Easy to schedule, was in and out quickly coming and going, and I loved the video of my undercarriage! I also really appreciate the customer service, right down to the emotional support cat on staff! Ni More

by amy_mathis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S Media
Report | Print
Sep 25, 2025 -

BMW of Mobile responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mobile! Feel free to reach out to us if you need anything. Have a wonderful day.

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