BMW of Mobile
Mobile, AL
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Came in the dealership and they quickly diagnosed my issues and worked directly with my extended warranty company for me. My Service Advisor (Carie) was gracious enough to provide a loaner car while mi issues and worked directly with my extended warranty company for me. My Service Advisor (Carie) was gracious enough to provide a loaner car while mine was being worked on. Carie kept in communication with me the during this duration and explained everything that needed to be done thoroughly. My car has always been serviced at BMW of Mobile and that will continue in the years ahead. More
They were on point! I pulled up a lil early for my appointment and they were ready. I inquired about a loaner when I set the appointment. It was already pulled up and wa I pulled up a lil early for my appointment and they were ready. I inquired about a loaner when I set the appointment. It was already pulled up and waiting for me. The loaner was washed and clean. They communicated their findings when inspecting my car and got all the work done in a timely manner. The staff was professional and pleasant to talk with. I’ll definitely be back to this location when it’s time for my next service. More
Salesman, Arthur, was amazing during the entire purchase of our BMW. He was very knowledgeable and professional during the entire process. This was, by far, the best car buying experience both my husband an of our BMW. He was very knowledgeable and professional during the entire process. This was, by far, the best car buying experience both my husband and I have ever been a part of. We would definetly buy from Arthur and BMW of Mobile again! More
Extremely professional and efficient. No pressure sales and Brendan answered all of our questions. Would refer this team to everyone. Vehicles purchased was spotless with all documents at No pressure sales and Brendan answered all of our questions. Would refer this team to everyone. Vehicles purchased was spotless with all documents attached. More
Very friendly staff and helped me as soon as I walked in. The service rep was very knowledgeable and informed me of all the services and estimated cost beforehand. And my car was finished within the time ori The service rep was very knowledgeable and informed me of all the services and estimated cost beforehand. And my car was finished within the time originally reported! Major Plus!! More
Service department pretty quick. Was not able to tell me when I scheduled my appointment how long it would take which in essence meant I had to set aside the entire day. Overall a po Was not able to tell me when I scheduled my appointment how long it would take which in essence meant I had to set aside the entire day. Overall a positive experience. I like the videos they take while doing the evaluations. More




