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BMW of Mobile

Mobile, AL

Overview
Reviews
4.9
420 Reviews
Call Dealership (251) 476-2550
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3025 Government Blvd

Mobile, AL

36606

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Showing 420 reviews

October 27, 2024

There is not enough common courtesy to customers and employees were too loud thank you More

by Bromartinpoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Nov 01, 2024 -

BMW of Mobile responded

Thank you for the feedback about your most recent visit. Our staff works tirelessly to provide a first class customer experience in our new, state of the art facility. I do show that we satisfactorily completed your full service oil and filter change, safety inspection and complimentary wash and vacuum in approximately 1 hour and 12 minutes. I do apologize if we fell short in any way of your expectations and will hope to make the next visit a 5 star experience. Please reach out to me directly if I can help in any way. Scott Davis General Manager scottdavis@bmwofmobile.com

October 27, 2024

Quick professional service. I really like the video by the tech Gives confidence that the car was checked More

by tfin68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, S Media
Report | Print
Nov 01, 2024 -

BMW of Mobile responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 25, 2024

Took my car in for a diagnostic test on my 2004 525i and everything went great. except when I got my car back , I drove it across the street to the gas station, popped my hood and my antifreeze cap was left More

by Dawson Wyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll
Report | Print
Oct 26, 2024 -

BMW of Mobile responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 23, 2024

Excellent experience ! Rebekah Woodward is the best. Been working with her for years. Very professional More

by Skdk1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Woodward
Report | Print
Oct 25, 2024 -

BMW of Mobile responded

Hi, we are glad Rebekah Woodward could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2024

Best service center ever! !! First class treatment - highly recommend you use this service center for all your BMW needs. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Laura Driscoll, S Media
Report | Print
Oct 25, 2024 -

BMW of Mobile responded

Hello Dan, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 19, 2024

Absolutely great service! Although tire had to be ordered for my vehicle, because not in stock! I had to return next day to pick up my vehicle! But, better to be SAVE then More

by Jay Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carie King, Laura Driscoll, S Media
Report | Print
Oct 20, 2024 -

BMW of Mobile responded

Hi Jay, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2024

This is an excellent service department because they always go the extra mile to make certain that the client is 100 percent satisfied. I recommend BMW of Mobile without reservation! More

by danw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Ford, Randy Ziegler, Carrie King
Report | Print
Oct 19, 2024 -

BMW of Mobile responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

Professional and friendly everytime I have to go in for maintenance service. Even if it's just a simple oil change. Becky rocks! More

by Pnettles76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky, S Media
Report | Print
Oct 19, 2024 -

BMW of Mobile responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

It was a great experience and would definitely recommend anyone who is looking for a vehicle to visit bmw of mobile. More

by tundrasxp06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus / Jeff , S Media
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Oct 19, 2024 -

BMW of Mobile responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

October 10, 2024

From Client Service Manager to Mechanics, they’ve established realistic expectations and go out of there way to meet them. More

by bud.trice
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlie ______; Ted Stuckey (2 years ago)
Report | Print
Oct 13, 2024 -

BMW of Mobile responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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