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BMW of Mobile

Mobile, AL

Overview
Reviews
4.9
427 Reviews
Call Dealership (251) 476-2550
View Awards

3025 Government Blvd

Mobile, AL

36606

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Showing 427 reviews

September 07, 2024

Great service! Loaner car so helpful. Really loved the quick turn around an customer care More

by Carastallman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brcky, S Media
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Sep 09, 2024 -

BMW of Mobile responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2024

Awesome crew to work with. Efficient, polite and knowledgeable. Can't say enough positive feedback! More

by kipsymiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Laura Driscoll, S Media
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Sep 05, 2024 -

BMW of Mobile responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2024

Becky as always was very efficient in handling the serving of my X3. Always very nice to me More

by Jdt1344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky in service department
Report | Print
Sep 05, 2024 -

BMW of Mobile responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2024

Very professional and polite. Eager to please and very accommodating! They make you feel like you’re part of the BMW family More

by AliceLashayTolbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Drexinger and Jeffrey Gogal , Laura Driscoll, S Media
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Aug 31, 2024 -

BMW of Mobile responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mobile. We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2024

Not the service you expect from a luxury car dealer. Very impersonal experience. Personal greetings, a simple thank you, a phone call instead of a text….. These things are easy, and these things are not More

by LoganElliott79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department needs training in customer service.
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Aug 31, 2024 -

BMW of Mobile responded

LoganElliott79, We apologize that your recent service visit fell short of expectations. Your time is valuable and we understand your frustration with the expenses of normal repairs and the perceived lack of attention received. This is not the level of service typically provided at BMW of Mobile and hope we can make your next visit a 5-star experience. Scott Davis General Manager scottdavis@group1auto.com

August 27, 2024

BMW has excellent customer service, Everyone was so friendly. The process was one of the easiest I have went through is purchasing a vehicle. I would encourage others to use BMW. More

by tremaine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Dye, Laura Driscoll, S Media
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Aug 31, 2024 -

BMW of Mobile responded

Hi Tremaine, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2024

I have a great service ice advisor. I'm always able to get a loaner. Everyone acts like they appreciate my business. More

by Byrle.brunton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll
Report | Print
Aug 31, 2024 -

BMW of Mobile responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

August 24, 2024

They took good care of my car in short time so I’m happy with a new battery More

by Cmmunisteri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari, S Media
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Aug 31, 2024 -

BMW of Mobile responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 23, 2024

Keep you informed on whats going on with your vehicle at all time , Very Curious More

by ladyaj35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, S Media
Report | Print
Aug 25, 2024 -

BMW of Mobile responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2024

The service department is excellent. They get to know you and your vehicle. They go the extra mile to help and anticipate your needs. More

by Suz D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Report | Print
Aug 24, 2024 -

BMW of Mobile responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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