BMW of Mobile

Fantastic service. The staff are exceptional. They really care about their customers and keep you informed every step of the way. The staff are exceptional. They really care about their customers and keep you informed every step of the way. More

Becky is the best! From service scheduling , follow up reminders and update on what needs to be done for my car, she handled it very well. They provide you with a ride From service scheduling , follow up reminders and update on what needs to be done for my car, she handled it very well. They provide you with a ride to my house and pick up after the service. Service area is nice and clean. More

Provided service as required and at the cost quoted. The customer service reps kept me informed by text and the waiting area was immaculate. The WiFi could use some help. I had to log off of the WiFi an The customer service reps kept me informed by text and the waiting area was immaculate. The WiFi could use some help. I had to log off of the WiFi and use my Internet connection to review the technicians report when it was text to me More

Everything was just like it should be, no delays. Car cleaned and vacuumed. No issues Car cleaned and vacuumed. No issues More

I've always been helped from the moment I walk through the door until I've completed my business. All questions answered. the door until I've completed my business. All questions answered. More

Always a pleasant experience at BMW of Mobile. Carrie King is always pleasant and a great service advisor. Appreciate the video and explanation of the vehicle status by the BMW certified mechanics Carrie King is always pleasant and a great service advisor. Appreciate the video and explanation of the vehicle status by the BMW certified mechanics. More

The service advisor was so polite and efficient. Service was excellent and I was taken on tine Service was excellent and I was taken on tine More

I can only really speak about the service department but Cari is always awesome to work with. She goes out of her way to keep you informed and offer suggestions. Cari is always awesome to work with. She goes out of her way to keep you informed and offer suggestions. More

Carrie at Mobile BMW provides excellent customer service. I had an emergency which required me to have my car towed to her dealership which was much closer than my home dealership. She got me in with no appo I had an emergency which required me to have my car towed to her dealership which was much closer than my home dealership. She got me in with no appointment and out within hours. Carrie is not only my hero but will be my service provider going forward. Thank you again Carrie. Donna More

It is always a pleasure to get my car serviced at BMW of Mobile. Tyler and the other service representatives are always ready to assist with a smile. Mobile. Tyler and the other service representatives are always ready to assist with a smile. More