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BMW of Mobile

Mobile, AL

Overview
Reviews
4.9
420 Reviews
Call Dealership (251) 476-2550
View Awards

3025 Government Blvd

Mobile, AL

36606

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Showing 420 reviews

October 18, 2023

We had a fantastic experience at Mobile BMW. Murray was patient, kind and eager to help us find the right vehicle. Murray was very knowledgeable in the process and assured us that we would find More

by MrsB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Murray , Laura Driscoll, S Media
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Oct 20, 2023 -

BMW of Mobile responded

It's wonderful to hear that you had a fantastic experience at BMW of Mobile with the assistance of Murray. Patient, kind, and knowledgeable salespeople can make the car-buying process a great one, and it's clear that Murray helped you find the right vehicle to your satisfaction. Thank you for recommending Murray and BMW of Mobile. Enjoy your new car!

October 16, 2023

A wonderful experience at a great dealership. . The sales person Alex was extremely professional, and there was no pressure at this dealership. I will definitely buy again from Bmw of Mobile. More

by Edward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
S Media
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Oct 17, 2023 -

BMW of Mobile responded

We greatly appreciate your positive feedback! It's wonderful to hear that you had a wonderful experience at BMW of Mobile and that Alex was extremely professional and there was no pressure during your visit. Your satisfaction and your intent to buy again from BMW of Mobile are important to us, and we're here to assist you with any future purchases or needs. Thank you for choosing us!

October 12, 2023

Always excellent service and employees that go out of their way to make you satisfied! More

by bmwilson333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie
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Oct 13, 2023 -

BMW of Mobile responded

It's fantastic to hear that you consistently receive excellent service and that our employees go out of their way to ensure your satisfaction. Such dedication to customer happiness is truly commendable. Thanks for sharing your positive thoughts!

October 05, 2023

Service dept. is great! Especially Carry King! She goes out of her way to help. More

by ljhllawyer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carry King
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Oct 06, 2023 -

BMW of Mobile responded

We are thrilled to hear that you had a great experience with Carry! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 03, 2023

I had a pleasant experience at this dealership. I used the online features of scheduling a test drive and someone reached out to me immediately. They put me in contact with a salesman named Patrick More

by Evelynfunchess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Raley
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Oct 05, 2023 -

BMW of Mobile responded

Congratulations on your new vehicle! We are thrilled that Patrick provided you with an exceptional sales experience. Our ultimate goal is your satisfaction. Please do not hesitate to contact us with any questions or concerns you may have while getting acclimated to your new vehicle. We appreciate your business and look forward to the opportunity to assist you again in the future.

October 02, 2023

Fantastic and complete service. Found issue with bad tire and alerted me to the danger. More

by Jodi.hoag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Woodyard
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Oct 04, 2023 -

BMW of Mobile responded

We are thrilled to have provided you with a fantastic and complete service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 30, 2023

They seem to have computer issues every time I have been in for service. At least that is the excuse I have been given. We are having a tire issue with a new tire that they cannot resolve and they have not More

by rbarber2dabeach
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reed
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Oct 04, 2023 -

BMW of Mobile responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 10, 2023 -

BMW of Mobile responded

Thank you for your feedback and we apologize this visit was anything but satisfactory. After reviewing your repairs, it appears we met our promised time for your full vehicle service and computer updates in a very timely manner. Unfortunately, these repairs do take that allotted time and were completed as quickly as possible for you. My hope is that we can make your next visit a 5-star experience. Scott Davis General Manager

September 29, 2023

Best dealership in Mobile! The technician was so professional and knowledgeable. I felt my car was well taken care of. More

by Savanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Coggen
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Oct 03, 2023 -

BMW of Mobile responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 25, 2023

The staff were very kind so I was able to Shop comfortably. I will be Shopping here for my next car too because I trust the people here. More

by Jeannie lee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Hart
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Sep 26, 2023 -

BMW of Mobile responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 22, 2023

The service is excellent! They treat me like a king 👑, especially Carie in the service department! Everyone is courteous and very friendly! More

by dwayne.reed90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carie, Laura Driscoll, S Media
Report | Print
Sep 25, 2023 -

BMW of Mobile responded

It's wonderful to hear about your royal treatment at BMW of Moblie, especially with Carie! Great customer service can make a significant difference in any experience. We appreciate your business.

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