BMW of Mobile

Professional and exceeded expectations. .. Randy and Tyler are awesome guys had a reoccurring issue with my vehicle and these two guys worked with me to accommodate my problem and make sure .. Randy and Tyler are awesome guys had a reoccurring issue with my vehicle and these two guys worked with me to accommodate my problem and make sure I was satisfied!!! More

Great service department! Becky is excellent! We love the vehicles we have! Excellent vehicles and we love the way they look and drive! Becky is excellent! We love the vehicles we have! Excellent vehicles and we love the way they look and drive! More

Carie in the service department is outstanding. She is professional friendly and knows her job. Every visit has been excellent. She should receive special recognition. Also the young man who took m She is professional friendly and knows her job. Every visit has been excellent. She should receive special recognition. Also the young man who took me home and brought me back to the dealership was also nice and professional More

The Mobile, Alabama BMW dealership continues to provide professional Service on my cars. My Service Representative Carrie King is both knowledgeable and courteous. professional Service on my cars. My Service Representative Carrie King is both knowledgeable and courteous. More

The dealership is clean and neat, the employees and their services are great specially Carie King. services are great specially Carie King. More

Extremely good customer service and very timely with service appointments! Rebekah was awesome taking care of my service. service appointments! Rebekah was awesome taking care of my service. More

Outstanding service. I had a problem with my 08 when I arrived. No one in CA could find the problem BMW of Mobile could the problem. Ca wanted to remove the dash. My ser I had a problem with my 08 when I arrived. No one in CA could find the problem BMW of Mobile could the problem. Ca wanted to remove the dash. My service writer Ms Carrie is outstanding. Keeps you informed throughout the service More

Becky makes me feel welcomed and safe. Everyone has a horror story of a garage or dealership lying about needed service. It has not been that way at BMW. A large part of that is because Everyone has a horror story of a garage or dealership lying about needed service. It has not been that way at BMW. A large part of that is because of Rebekah (Becky). She is always knowledgeable, upfront, and welcoming. Regardless of how busy she is or how much chaos is in the lobby, Becky's focus remains on the customer. My time is limited. I live in Daphne, teach in Robertsdale, and take care of my 89 year old mother. Service is always fast and dependable. Staff always asks if I need something, or if I need to go somewhere. The last time I was there, the repair wa goimg to take several hours. Becky found me a loaner, which was extremely helpful.. Thank you, Michelle Perry More

Excellent team, they took care to ensure what otherwise could have been a complicated purchasing process was smooth & efficient. The pre-owned center navigated our trade in & completed the documents so tha could have been a complicated purchasing process was smooth & efficient. The pre-owned center navigated our trade in & completed the documents so that within the same evening we were driving our i3. More

Goes way beyond the stars. Professional, knowledgeable and most of all, easy to work with. Murray was exceptional! (Jeff and Adele were also wonderful to work with in securing Professional, knowledgeable and most of all, easy to work with. Murray was exceptional! (Jeff and Adele were also wonderful to work with in securing our transaction.) They made the entire process simple, enjoyable, and we will be back in the future. More