BMW of Mobile

Didn't need a loaner this time, so it was a great visit! Got me in immediately, called me with an update of what was wrong, and asked if they could keep it overnight to get the needed part in or whether I n Got me in immediately, called me with an update of what was wrong, and asked if they could keep it overnight to get the needed part in or whether I needed to pick it up and drop it back off the next day. Took care of all the work in a timely and professional manner. If you ever need a loaner, just be sure to call a couple of weeks ahead. More

very pleasant, professional and helpful. The hours of service availability are excellent. They were prompt in getting my car in for service work. I always have had a good experience with these bmw ser service availability are excellent. They were prompt in getting my car in for service work. I always have had a good experience with these bmw service personnel. I would certainly recommend this dealership service. ed baranano More

I so appreciate the consistently friendly service at BMW Mobile. Angie cheerfully gave me some bad news about my car repairs, which made a bitter pill easier to swallow. Because my car would be in the servi Mobile. Angie cheerfully gave me some bad news about my car repairs, which made a bitter pill easier to swallow. Because my car would be in the service shop much longer than I had planned, she found a BMW loaner for me so I could make a scheduled trip out of town. She even straightened out a problem with the invoice. Thanks BMW Mobile and Angie! Ginny Russell More

Kim has always taken care of my service. She is a very hard worker with a super positive attitude. She has remained loyal to her job even through ownership changes. I have been a BMW customer for many y hard worker with a super positive attitude. She has remained loyal to her job even through ownership changes. I have been a BMW customer for many years. She keeps me informed with the service of my car and does whatever necessary to make it easy on me and my schedule. BMW is lucky to have her on their team. More

I have always been very satisfied with anything I have had them do to my vehicle in the past. Always prompt service and the service writers are always very friendly, Angie even more so than others. My onl had them do to my vehicle in the past. Always prompt service and the service writers are always very friendly, Angie even more so than others. My only concern is communication to the customer, sometimes i am left wondering what is going on to my vehicle after I leave. More

The customer service and overall experience was great. This is my first BMW and I love it. They made everything easy and were there to answer any of my questions. It was the best car buying experience I This is my first BMW and I love it. They made everything easy and were there to answer any of my questions. It was the best car buying experience I have had. Hope to have many more at BMW of Mobile. More

Kim has always handled my service problems with accuracy and dependability. I found that customer support is outstanding. I always feel that the necessary service has been fully explained. Suggestions for p and dependability. I found that customer support is outstanding. I always feel that the necessary service has been fully explained. Suggestions for preventive maintenance have also been helpful. Kim always responds in a timely manner. If asked I would Kim the highest rating in all categories. More

Brought my car in to have the window seal replaced and a piece rear door frame fixed. Service way excellent & everyone very pollite. I am always offered a loaner car, refreshments TV, confortable seating. piece rear door frame fixed. Service way excellent & everyone very pollite. I am always offered a loaner car, refreshments TV, confortable seating. If there is not a loaner car available they offer a ride. More

We recently purchased a 2006 750i from Pat Peck in Gulfport, MS and the wheels wasn't right cause a vibration in the ride. We contacted BMW of Mobile and from the start the personalization was outsta Gulfport, MS and the wheels wasn't right cause a vibration in the ride. We contacted BMW of Mobile and from the start the personalization was outstanding. They brought us over and diagnosed the problem. Becky was in contact with us frequently explaining the problem. She contacted the dealer for us and explained the problem taking care of every step to resolve the issue. I must say that the service will make the dealership I primary desperation for all our service and BMW needs for this car and future BMW purchases. Thanks BMW of Mobile for taking us under your wings. More

Kim remains focused & friendly. She keeps me informed of what is going on & always makes options & services available while expressing confidence in the new dealership, her coworkers, & new management. T of what is going on & always makes options & services available while expressing confidence in the new dealership, her coworkers, & new management. This is important to me as i new the old owners and personnel. Her loyalty encourages mine to continue. More