BMW of Mobile
Mobile, AL
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After the horrible experience I had purchasing this BMW, I lost my confidence in BMW of Mobile. I didn't want anything to do with this company. The only reason I visited them for service was that I don't ha I lost my confidence in BMW of Mobile. I didn't want anything to do with this company. The only reason I visited them for service was that I don't have the time to travel out of town. I plan to up grade to a seven series soon but it won't be from BMW of Mobile. I don't care for the sales department's lack of honesty but Angie Duckworh has made my experience in the service department a pleasure. She has great product knowledge and she genuinely care for her customers. She always go above and beyond the call of duty and I appreciate everything she's done to take care of me and my vechile. More
I have had a wonderful and extremely pleasurable experience at BMW of Mobile. The best part about the experience was my service technician, Kim. She is always available and is one of the most pleasa experience at BMW of Mobile. The best part about the experience was my service technician, Kim. She is always available and is one of the most pleasant people I have ever dealt with. I would recommend her to anyone who wants the best service there is to offer. More
I so appreciate the consistently friendly service at BMW Mobile. Angie cheerfully gave me some bad news about my car repairs, which made a bitter pill easier to swallow. Because my car would be in the servi Mobile. Angie cheerfully gave me some bad news about my car repairs, which made a bitter pill easier to swallow. Because my car would be in the service shop much longer than I had planned, she found a BMW loaner for me so I could make a scheduled trip out of town. She even straightened out a problem with the invoice. Thanks BMW Mobile and Angie! Ginny Russell More
very pleasant, professional and helpful. The hours of service availability are excellent. They were prompt in getting my car in for service work. I always have had a good experience with these bmw ser service availability are excellent. They were prompt in getting my car in for service work. I always have had a good experience with these bmw service personnel. I would certainly recommend this dealership service. ed baranano More
I had a very accomodating and pleasant experince when visiting the Mobile dealership. Everyone was very professional and helpful, especially Angie Duckworth. We came in from Pass Christian, MS to have o visiting the Mobile dealership. Everyone was very professional and helpful, especially Angie Duckworth. We came in from Pass Christian, MS to have our vehicle serviced and coming from out of town it makes it harder, but the dealership made it much more convenient tha we anticipated. Thanking You! Kermit & Teri Anthony @ WASTEWATER PLANT SERVICE CO.,INC (WPSCO) More
I love BMW automobiles for there great performance and handling. So far I've owned an M3, X5, 530i, and 325i. I highly recommend them all. If you like alot of pep I'd opt for the 330i. BMW of Mobile has e handling. So far I've owned an M3, X5, 530i, and 325i. I highly recommend them all. If you like alot of pep I'd opt for the 330i. BMW of Mobile has excellent customer service! Thanks Kim for taking such great care of us. More
Didn't need a loaner this time, so it was a great visit! Got me in immediately, called me with an update of what was wrong, and asked if they could keep it overnight to get the needed part in or whether I n Got me in immediately, called me with an update of what was wrong, and asked if they could keep it overnight to get the needed part in or whether I needed to pick it up and drop it back off the next day. Took care of all the work in a timely and professional manner. If you ever need a loaner, just be sure to call a couple of weeks ahead. More
Kim has always handled my service problems with accuracy and dependability. I found that customer support is outstanding. I always feel that the necessary service has been fully explained. Suggestions for p and dependability. I found that customer support is outstanding. I always feel that the necessary service has been fully explained. Suggestions for preventive maintenance have also been helpful. Kim always responds in a timely manner. If asked I would Kim the highest rating in all categories. More
The customer service and overall experience was great. This is my first BMW and I love it. They made everything easy and were there to answer any of my questions. It was the best car buying experience I This is my first BMW and I love it. They made everything easy and were there to answer any of my questions. It was the best car buying experience I have had. Hope to have many more at BMW of Mobile. More
Kim has always taken care of my service. She is a very hard worker with a super positive attitude. She has remained loyal to her job even through ownership changes. I have been a BMW customer for many y hard worker with a super positive attitude. She has remained loyal to her job even through ownership changes. I have been a BMW customer for many years. She keeps me informed with the service of my car and does whatever necessary to make it easy on me and my schedule. BMW is lucky to have her on their team. More




