BMW of Mobile

Had my oil changed today and the service was very prompt. Car was also washed and detailed. All took about 2 hours. Car was also washed and detailed. All took about 2 hours. More

I took Beauty, my Mini Cooper S to BMW Mobile Alabama for her annual service, and honestly, it couldn’t have gone smoother. I called on a Friday evening just before they closed, as soon as my service lig her annual service, and honestly, it couldn’t have gone smoother. I called on a Friday evening just before they closed, as soon as my service light popped on, and Heather in their call centre squeezed me in for the next day a Saturday afternoon —no messing about. I live across the bay, so I waited there and they didn’t mind a bit. Reed, my service advisor, walked me through every step offering but not pushing extras. Got an oil change, wash, vacuum, full safety sweep—all for under one fifty so I feel thrifty! Communication spot-on, my car’s running like a dream. Oh, and they even helped me pair Waze to Bluetooth when I couldn’t figure it out. Comfortable waiting room too—free water, coffee, snacks, Reed lent me a phone charger which was handy because I forgot mine… and there’s this adorable orange cat called Beamer who just melts your heart. They are dog friendly and my lovely whippet Twinkie got many compliments and lots of love even from Beamer, which puzzled her but made her roll her eyes. Ten out of ten, will absolutely go back. Highly recommend BMW of Mobile. BMW of Mobile also sell New and Used BMW’s and MINI’s as well as trade-ins. The employees seem friendly and helpful. The facility is modern and clean. It was nicely decorated for the holidays. My car was serviced for the estimated price and within the promised time period. It smiled as I drove home with Twinkie, they did an excellent job with excellent attitudes in a wonderful environment. More

Top notch service! Professional, trustworthy with excellent communication! We drive from Pensacola to Mobile because of their service/sales teams! Professional, trustworthy with excellent communication! We drive from Pensacola to Mobile because of their service/sales teams! More

Very professional service consultants and great repair/service team. When leaving I feel like they appreciate my business!!! Love my X5!!!!! repair/service team. When leaving I feel like they appreciate my business!!! Love my X5!!!!! More

I had the best experience. My salesman BRENDAN was awesome, professional, knowledgeable and caring he made me feel important and valued. He was thorough during the entire proce My salesman BRENDAN was awesome, professional, knowledgeable and caring he made me feel important and valued. He was thorough during the entire process he made sure I understood how to operate my brand new vehicle before I left the lot and I felt oh so comfortable that I made the right decision. Thanks Brendan you are the best and keep up the outstanding customer service! More

Great staff. Matt was an excellent salesman. Dealership is spotless and modern. Open clean service area. All 1st class. Matt was an excellent salesman. Dealership is spotless and modern. Open clean service area. All 1st class. More

Only wonderful things to say about BMW OF MOBILE. : Customer Service Team is OUTSTANDING. ! You’re always greeted with a smile. Everyone makes you feel welcome and always have their undivided atte : Customer Service Team is OUTSTANDING. ! You’re always greeted with a smile. Everyone makes you feel welcome and always have their undivided attention! They make sure you are completely satisfied before leaving. They ask questions and ask if you need anything else before checking out. The Associates at BMW treats everyone with dignity and respect. Thank you BMW of Mobile for your hard work and dedication to all your customers. More

BMW OF MOBILE is a great dealership and will visit thea again at any time again at any time More

Hr. late starting service from appt time Services recommended by independent sources not recommended here. Can't seem to get account info correct. Th late starting service from appt time Services recommended by independent sources not recommended here. Can't seem to get account info correct. This server has incorrect name Hard to be confident. More

Dealership was doing good until I informed them that my rim was bent on my tire and the response of having to wait for them to go through cameras is unacceptable. I am going to get my rim repaired myself b rim was bent on my tire and the response of having to wait for them to go through cameras is unacceptable. I am going to get my rim repaired myself but I don't think I will be going back there again. Disappointed. More