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BMW of Monterey

Seaside, CA

4.6
1,066 Reviews

1 Geary Plaza

Seaside, CA

93955

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Showing 1,066 reviews

April 10, 2024

The process was very easy. Found a good deal on a CPO vehicle. Everyone was nice and helpful. I am very happy with my purchase! More

by DIANN4WALKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Toles, Michael Crnkovich
Apr 11, 2024 -

BMW of Monterey responded

Diann, Thanks for sharing your thoughts about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely, Andrew Jennings General Sales Manager

April 10, 2024

Kept informed on work progress. When projection longer than anticipated they provided a loaner vehicle in the same class as mine More

by cthor92422
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Almeida
Apr 11, 2024 -

BMW of Monterey responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback! Sincerely Rick Lollar Service Manager

April 08, 2024

Great parts/ service professional reliability you can count on! Extremely knowledgeable and also sent updates. More

by MARLANDSTEEPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Apr 09, 2024 -

BMW of Monterey responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager

April 02, 2024

Have purchased BMWs at a number of dealerships. Never above a 3.5 before. Hands down, this one is special from the professionalism to the engaging and thoughtful interactions with everyone. More

by mwcon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick, Erdal Kenar, Michael Crnkovich, Salena Dominguez
Apr 02, 2024 -

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely, Andrew Jennings General Sales Manager

March 31, 2024

This is our 4th BMW bought at the Monterey dealership. We always are confident of getting a fair price and attention to our needs from Michael Godick. More

by BIRDROCKROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick, Mike Kyle, Michael Crnkovich, Jimmy Cahill
Mar 31, 2024 -

BMW of Monterey responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Congratulations on your 4th BMW! Sincerely Rick Lollar Service Manager

March 30, 2024

John Polli did an outstanding job on my recent purchase of a CPO 2021 BMW 530e remotely from Texas without even physically inspecting it. More

by meprm
Recommend Dealer
Yes
Employees Worked With
John Polli
Mar 30, 2024 -

BMW of Monterey responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear John delivered such a great experience! Sincerely Rick Lollar Service Manager

March 30, 2024

Service happened when it was scheduled. The car was ready as promised. Everything that was scheduled to be done was done. The service writer was knowledgeable and professional in his han More

by BOB.STALLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Mar 31, 2024 -

BMW of Monterey responded

Bob, It's great to hear that Mike and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely Rick Lollar Service Manager

March 29, 2024

Had an excellent experience working with Nathan at the BMW of Monterey dealership. Very happy with the team and purchased a new X5. Haven't had the vehicle serviced there yet. More

by mlilly0
Recommend Dealer
Yes
Employees Worked With
Nathan Reed
Mar 30, 2024 -

BMW of Monterey responded

Thanks for sharing your thoughts about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

March 29, 2024

Very helpful, answered all of our questions, no pressure and very professional. Will definitely recommend More

by DAVEC2967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Williams
Mar 30, 2024 -

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Dave, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely, Andrew Jennings General Sales Manager

March 27, 2024

Very customer oriented auto dealership and attending to their needs.. Nice environment to purchase high quality automobiles without pressure. More

by pchiang288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Nehrer, Michael "Misha" Godick, Mike Kyle, Michael Crnkovich
Mar 27, 2024 -

BMW of Monterey responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely, Andrew Jennings General Sales Manager

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