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BMW of Monterey

Seaside, CA

Overview
Reviews
4.6
1,066 Reviews
Call Dealership (831) 920-0743
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1 Geary Plaza

Seaside, CA

93955

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Showing 1,066 reviews

March 24, 2024

Friendly and professional staff! ! My 3 is important to me and the effort and work put into service shows how important it is to them!! More

by njgswilson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Dimas
Report | Print
Mar 25, 2024 -

BMW of Monterey responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

March 23, 2024

It was a great experience thank you for your help. Very professional about everything. Once again thank you More

by juniormorales2996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Mercado
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Mar 25, 2024 -

BMW of Monterey responded

Thank you for choosing BMW of Monterey. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely Rick Lollar Service Manager

March 21, 2024

You did great! Everyone was terrific. Got us in quickly. Work done professionally. Thank you! More

by LESLIE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dominguez
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Mar 22, 2024 -

BMW of Monterey responded

Leslie, Thanks for sharing about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

March 20, 2024

Pretty nice service agent! Flexible schedule for emergency situations. Make sure I can drive home the next day More

by Chu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Dimas
Report | Print
Mar 21, 2024 -

BMW of Monterey responded

Thanks for sharing your thoughts about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

March 20, 2024

Erica and Alyssa were great. They coordinated the use of a loaner and followed to make sure we were in the loop More

by DAVIDSAWYERDESGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Dimas, Alyssa Dalt
Report | Print
Mar 21, 2024 -

BMW of Monterey responded

We are very happy to hear that Erica and Alyssa provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely Rick Lollar Service Manager

March 19, 2024

Friendly, efficient, seamless. A real pleasure working with them, wish more businesses worked this way! More

by WillN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erdal Kenar, Michael Crnkovich
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Mar 19, 2024 -

BMW of Monterey responded

Will, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Andrew Jennings General Sales Manager

March 18, 2024

Mike Kyle is always top notch and the waiting area is pleasant -overall a great waiting area More

by MVIGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
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Mar 18, 2024 -

BMW of Monterey responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Sincerely Rick Lollar Service Manager

March 17, 2024

Mike is great to work with always professional and friendly and courteous.Thank you very much. More

by SHAWDOGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Mar 18, 2024 -

BMW of Monterey responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and our team. Please don't hesitate to let us know if we can be of further assistance. Sincerely Rick Lollar Service Manager

March 16, 2024

Mike is always been consistent and professional Communication is good .my car is in . Good hands More

by Ban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick, Mike Kyle
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Mar 16, 2024 -

BMW of Monterey responded

Thank you for choosing BMW of Monterey. Your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again! Sincerely Rick Lollar Service Manager

March 16, 2024

I was met by a friendly and knowledgeable agent, work was done on time and I enjoyed the visit. More

by JEJHNSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Mar 18, 2024 -

BMW of Monterey responded

Thank you so much for your excellent review! We are so glad that Mike and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Monterey to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely Rick Lollar Service Manager

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