BMW of Monterey

Mike Kyle is a pleasure to work with. He is definitely an asset to the dealership. He is definitely an asset to the dealership. More

Great service and quality of work. Responsive to my questions and very helpful in making decisions on the care of my car. Responsive to my questions and very helpful in making decisions on the care of my car. More

Mike Kyle is very easy to work with. He is accommodating to my need to not be without my vehicle for a long time. He will arrange transportation for me if needed. Excellent customer s He is accommodating to my need to not be without my vehicle for a long time. He will arrange transportation for me if needed. Excellent customer service. More

Mike Kyle is the best service adviser and even if there might be more convient places to take our cars, we would drive the opposite direction from work to take our cars to Monterey. might be more convient places to take our cars, we would drive the opposite direction from work to take our cars to Monterey. More

They did not change my charger cable and they claimed me for not using in right way Not good experience I have to think twice before I recommend another one for not using in right way Not good experience I have to think twice before I recommend another one More

Nathen took very good care of us. He took time to explain and set up the car. His knowledge on BMWs is top notch. He even set up my BMW app on my phone. He took time to explain and set up the car. His knowledge on BMWs is top notch. He even set up my BMW app on my phone. More

Associates were very friendly, respectful and very knowledgeable. I felt very comfortable not once did I feel uncomfortable knowledgeable. I felt very comfortable not once did I feel uncomfortable More

Brian Mckeon was fabulous. No one seemed to care that i was standing around trying to get someone to take my car in as scheduled. But Brian came to the rescue while others we No one seemed to care that i was standing around trying to get someone to take my car in as scheduled. But Brian came to the rescue while others were talking and sitting around. Not the old "can do" service i remember from years ago. No coordination between service people and the "it's not my problem" perceived mentality by those in attendance. Thank you Brian. d ps = your name isn't on the Service Dept List below. More

Very good! Timely service. Appreciated the updates. Liked receiving a video of the overall inspection. Timely service. Appreciated the updates. Liked receiving a video of the overall inspection. More

All good clean facility they do take to long to do an oil change way ove 2 hours change way ove 2 hours More