BMW of Monterey

Overall I had excellent experience with BMW of Monterey. All the staff is very professional and helpful. Salena helped me buying BMW car and was very patient in understanding my requirements. Special thanks All the staff is very professional and helpful. Salena helped me buying BMW car and was very patient in understanding my requirements. Special thanks to Aamir Sir for final closure and special attention. Finance was very quick in paper work and helped in closing deal. I surveyed multiple auto showrooms but this place had something special. I traveled from South Bay Area to Monterey and it was worth. Thank you! More

Loved Joseph Grant he was great. I of course would have liked to be able to deal a little and had an offer of some extras going out the door but otherwise he was fab. Michael on the I of course would have liked to be able to deal a little and had an offer of some extras going out the door but otherwise he was fab. Michael on the other hand just tried to sell me an extended warranty and when I balked, his demeanor towards us shifted negatively. It was noticeable. Left a bad taste in my mouth. More

Awesome customer service - especially Service Advisors. BMW of Monterey has an excellent team that keeps me coming back. I plan to purchase another BMW from them soon. BMW of Monterey has an excellent team that keeps me coming back. I plan to purchase another BMW from them soon. More

Very professional, efficient and friendly staff. The Service Manager took the time to make sure that the problem is identified and fixed. Best service! The Service Manager took the time to make sure that the problem is identified and fixed. Best service! More

Efficient and professional. They always have our loaner ready and complete our service on time. They always have our loaner ready and complete our service on time. More

I can say that it’s probably the best service department of any type of dealership on the Monterey Peninsula. I’ve probably worked with over 15 different dealerships. of any type of dealership on the Monterey Peninsula. I’ve probably worked with over 15 different dealerships. More

Pleasant journey with John. Thanks for his professional opinions and honesty! It was a great talk! Thanks for his professional opinions and honesty! It was a great talk! More

I really do feel that Chris handled my situation professionally and what I will call compassionately given the situation with my car...I would give Chris a higher than 5 star rating..... professionally and what I will call compassionately given the situation with my car...I would give Chris a higher than 5 star rating..... More

Exceptional customer service and support. John Polli understood what we were looking for and made sure we got the exact car we wanted. Very much appreciated his approach and professionalism John Polli understood what we were looking for and made sure we got the exact car we wanted. Very much appreciated his approach and professionalism. Overall great experience and appreciated Oscar setting up the car and walking through a lot of information in a short amount of time. Was able to drive away comfortably because of. Was very impressed with how quick financing was with Jimmy. He explained everything thoroughly and we both felt good about our purchase. Overall this was a great experience. This is the 2nd car we have purchased from BMW of Monterey primarily because of how great the experience is. More

awesome place, very professional, kind people knowledgeable staff friendly take care of clients, thank you knowledgeable staff friendly take care of clients, thank you More