BMW of Monterey

BMW of Monterey is an excellent dealership. Competent service and a calm and respectful sales process. The sales and service staff are all pleasant, professional, and knowledgeable. Competent service and a calm and respectful sales process. The sales and service staff are all pleasant, professional, and knowledgeable. More

Good service and polite throughout the process , will recommend John in sales to everyone as well. recommend John in sales to everyone as well. More

Excellent service & follow up/ confirmation. Really appreciate the car/truck wash & interior cleaning. Thanks to all the staff. Really appreciate the car/truck wash & interior cleaning. Thanks to all the staff. More

BMW of Monterey has the best service department on the Central Coast. They’re always extremely helpful and easy to work with Central Coast. They’re always extremely helpful and easy to work with More

My experience was amazing. Great people and easy to work with. I highly recommend them. Great people and easy to work with. I highly recommend them. More

I initially brought my BMW X3 in for a check in Nov. , because the check/tire light kept coming on. I was driving alone on a long trip and wanted to make sure I wouldn't have a problem with my tires. The , because the check/tire light kept coming on. I was driving alone on a long trip and wanted to make sure I wouldn't have a problem with my tires. The service department told me that when the weather gets cold at night, it automatically triggers a tire warning light because of change in tire pressure. They looked at it and sent me on my way. The warning lights never went off so I brought it back in and was told not to worry, it's because its winter and colder. Still, the lights never went off again. A couple weeks later I brought it back in for a scheduled tune up and the lights have now remained off. Now, although we've had much colder nights, the lights have remained off...which leads me to believe what I was advised on the two previous visits was incorrect. Doesn't build a lot of confidence in the service department and whether it's worth shopping around for service elsewhere. ***The survey made me check a employee before I could enter my answers, but I do not know Service dept. rep Edgar Garcia. More

I appreciate the excellent customer service. Scheduling was very convenient and service was completed timely. Scheduling was very convenient and service was completed timely. More

My experience is OK but I need more details and more patience When you buy a new car. patience When you buy a new car. More

Always a pleasure taking my vehicle to BMW OF MONTEREY excellent customer service , Service Department always delivers excellent results excellent customer service , Service Department always delivers excellent results More

As has been my past experience, Monterey BMW staff was excellent. I especially enjoyed my experience working with Michael Godick. He is the primary reason I continually go to Monterey BMW for my vehicle excellent. I especially enjoyed my experience working with Michael Godick. He is the primary reason I continually go to Monterey BMW for my vehicle leasing. More