BMW of Monterey

Very helpful and cordial. No pressure on the purchase. They delivered vehicle as promised. First time buying online, and I was glad that I purchase vehicle from BMW of Mo No pressure on the purchase. They delivered vehicle as promised. First time buying online, and I was glad that I purchase vehicle from BMW of Monterey. More

Awesome service from the techs to the writers. Very well documented too! I drive 30+ miles to go specifically to Monterey BMW Very well documented too! I drive 30+ miles to go specifically to Monterey BMW More

I would recommend this dealership because of Nathan. I have owned several BMW's unfortunately, with this being the only dealership I have no choice but to use the dealership. I have owned several BMW's unfortunately, with this being the only dealership I have no choice but to use the dealership. More

The dealership was very professional and courteous and did everything to get me the best possible deal. John was my salesman and worked with me in every way to make it a pleasant experience. did everything to get me the best possible deal. John was my salesman and worked with me in every way to make it a pleasant experience. More

There are many maintenance, repair and service options available to me locally, and I have taken my car to some of them for a variety of reasons. However I have alway returned to my BMW dealer when I hav available to me locally, and I have taken my car to some of them for a variety of reasons. However I have alway returned to my BMW dealer when I have needed a big job done, a need it right the first time job, and a job that requires a highly experienced and technically skilled mechanic. More

I bought a used Audi from BMW Monterey. I had to return the car within two weeks to get the oil changed after the light came on saying to do so. The vehicle is a plug in hybrid vehicle an I had to return the car within two weeks to get the oil changed after the light came on saying to do so. The vehicle is a plug in hybrid vehicle and the battery must not have been tested by the dealership before they sold it because it would not hold a charge - so they took it to Audi to check out. Audi service kept the car for two weeks and then returned it. The battery still did not hold a charge. It went back for four weeks. I received the car back 48 hours ago and a warning light is now on saying it needs to be serviced, so it will have to go back to the shop. This used car from BMW Monterey was not tested or ready to be sold. More

We’ve bought 2 used cars there in the last 30 years. . A Lexus and a Honda. Both cars are Great and the Sales department is Great! Someday we will get a BMW😃 . A Lexus and a Honda. Both cars are Great and the Sales department is Great! Someday we will get a BMW😃 More

Excellent service on both cars every time that we come in, especially Mike in the Service group. in, especially Mike in the Service group. More

Jaime always very efficient and explains every and he is friendly too. I always feel confident repairs will be done correctly. friendly too. I always feel confident repairs will be done correctly. More

Very good, friendly & knowledgeable staff & management. Easy to schedule appointments & completes work as promised. Highly recommended. Easy to schedule appointments & completes work as promised. Highly recommended. More