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BMW of Monterey

Seaside, CA

Overview
Reviews
4.6
1,068 Reviews
Call Dealership (831) 920-0743
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1 Geary Plaza

Seaside, CA

93955

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Showing 1,068 reviews

December 14, 2023

Jaime always very efficient and explains every and he is friendly too. I always feel confident repairs will be done correctly. More

by MANDOBELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Barrios
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Dec 15, 2023 -

BMW of Monterey responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jamie and don't hesitate to let us know if we can further assist. Sincerely Rick Lollar Service Manager

December 11, 2023

Very good, friendly & knowledgeable staff & management. Easy to schedule appointments & completes work as promised. Highly recommended. More

by PWSHAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick
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Dec 11, 2023 -

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manager

December 11, 2023

I'm new to BMW. I've now made two visits for service. Each time, my car was serviced on time, per appointment. Erica Dimas assisted me with helpful and much apprec More

by mdw97531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Dimas
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Dec 11, 2023 -

BMW of Monterey responded

Thank you for your business and this review. We're happy to hear Erica and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely Rick Lollar Service Manager

December 10, 2023

Right car good price and excellent service. Nathan was great to talk to and very helpful/informative. This is our first family BMW and this experience made me thing maybe we should be doing the More

by ablasdel
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Reed
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Dec 11, 2023 -

BMW of Monterey responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Andrew Jennings General Sales Manager

December 10, 2023

Great experience! They were friendly, attentive and very knowledgeable. They made the buying process very easy. More

by mbarry0014
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Grant, Michael Crnkovich, John Polli
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Dec 11, 2023 -

BMW of Monterey responded

Congrats on your new vehicle and thanks for sharing about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely, Andrew Jennings General Sales Manager

December 10, 2023

The service is very good and I like the way u guys work things out. I would definitely come back next time! More

by THANHDUCAIRPORT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erdal Kenar
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Dec 11, 2023 -

BMW of Monterey responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Monterey, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Andrew Jennings General Sales Manager

December 08, 2023

Thank you for providing curb side service. I continued to be pleased with BMW of Monterey Service Department. More

by robin_matonak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
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Dec 08, 2023 -

BMW of Monterey responded

Thank you, Robin, for sharing your thoughts about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

December 08, 2023

Mike Kyle is especially polite and through, and provides an understandable explanation of the service necessary. More

by CDDORNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
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Dec 08, 2023 -

BMW of Monterey responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager

December 08, 2023

If you’re looking for outstanding service, BMW of Monterey is where you should go when buying not just a BMW but any car. The staff is always friendly and knowledgeable. They’re the ultimate auto dea More

by luisreis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich, Jimmy Cahill, Salena Dominguez
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Dec 08, 2023 -

BMW of Monterey responded

Thank you, Luis! Here at BMW of Monterey, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sincerely, Andrew Jennings General Sales Manager

December 07, 2023

Elissa is a superb communicator. I appreciate the Lyft ride back after I dropped the car. More

by craig81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elissa
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Dec 07, 2023 -

BMW of Monterey responded

Craig, Thanks for sharing your thoughts about your experience with BMW of Monterey. Elissa and our team appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

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