BMW of Monterey

BMW Monterey has an incredible customer service! The people are very pleasant and helpful. It was a heartwarming experience for me as it was my first visit at the place. Keep up the good work, guys! people are very pleasant and helpful. It was a heartwarming experience for me as it was my first visit at the place. Keep up the good work, guys! More

John and the staff at Monterey BMW made the the buying process extremely fast and easy. John was considerate of my busy schedule and they were able to have me on the road within a few hours. I’ll definite process extremely fast and easy. John was considerate of my busy schedule and they were able to have me on the road within a few hours. I’ll definitely be back More

I have had a recent TERRIFIC experience at BMW Seaside, Ca. It started with calling yesterday and getting all set up with Anna!! She is AWESOME! She had a “can do attitude” the entire time and made my ent Ca. It started with calling yesterday and getting all set up with Anna!! She is AWESOME! She had a “can do attitude” the entire time and made my entire service experience so simple!!! Also, Anna surprised me a a terrific loaner car as well!!! Just AWESOME service by her, Joe and the entire team!!! More

ANN IN SERVICE GETS 12+ STARS FROM ME IT IS A WONDERFUL EXPERIENCE WHEN SOMEONE TAKES CARE OF YOU LIKE ANNA DID FOR ME TODAY, SHE IS WONDERFUL! THE ONLY PROBLEM WITH ANNA IS, SHE NEEDS TO IT IS A WONDERFUL EXPERIENCE WHEN SOMEONE TAKES CARE OF YOU LIKE ANNA DID FOR ME TODAY, SHE IS WONDERFUL! THE ONLY PROBLEM WITH ANNA IS, SHE NEEDS TO WALK MORE SLOWLY SHE IS RUNNING 120 MPH, GREAT GAL GETS THE JOB DONE!! LANZ More

Anna Kwon, the BMW Service Administrator has helped me several times when I need service to my vehicles. Each time, her professionalism, courtesy, knowledge and multi-tasking abilities far excel my expe several times when I need service to my vehicles. Each time, her professionalism, courtesy, knowledge and multi-tasking abilities far excel my expectations. I have been coming to BMW of Monterey for almost 10 years and Anna is a Fantastic addition to the Team. For Anna, Care for the Customer comes First, whether it is getting a loaner car, or making sure the service items are set in place before I have arrived! Anna also keeps me posted with updates as they happen so I am Never left in the dark about what is happening with my cars and the timeframe. Anna is unique in the service industry: A Generous and Gifted person upon whom I can Rely and Trust! Keep up the Gold Star Work Anna and BMW of Monterey! More

Service i3 Service was quick. Had a great loaner for the day. Car was washed and fully charged. Check in and check out very speedy. Thanks you! Service was quick. Had a great loaner for the day. Car was washed and fully charged. Check in and check out very speedy. Thanks you! More

Great experience. Everything went really well during my purchase. John was really helpful and friendly to me and to my friends that were with me. Thank you John. Everything went really well during my purchase. John was really helpful and friendly to me and to my friends that were with me. Thank you John. More

John provided great support during my car buying process. This was the first time I had bought a car from a dealership and he was willing and able to answer all of my questions. John was very patient and I f This was the first time I had bought a car from a dealership and he was willing and able to answer all of my questions. John was very patient and I felt comfortable knowing he was helping with the process. More

I had the best experience in there, they gave me a excellent service thank you so much I can’t wait to make another deal there. excellent service thank you so much I can’t wait to make another deal there. More

Service Department is Fabulous Joe Campo has been always a joy to work with on our X5M and M4Convertible, on time, on promise and always helpful and supportive well done. Joe Campo has been always a joy to work with on our X5M and M4Convertible, on time, on promise and always helpful and supportive well done. More