BMW of Monterey

Great service and atmosphere! I was helped by cheerful Anna, who was quick to offer help and assistance in very efficient manner from making an appointment to mInstreaming my turni I was helped by cheerful Anna, who was quick to offer help and assistance in very efficient manner from making an appointment to mInstreaming my turning over my vehicle and getting my loaner even before I saw my assigned (and BTW also great) specialist. Way to go Anna, way to go BMW of Monterey! More

Jaime You are Number 1! Jaime's a great listener. He's attentive to all concerns. Jaime represents BMW with ultimate customer service. BMW OF MONTEREY Service is simply Impe Jaime's a great listener. He's attentive to all concerns. Jaime represents BMW with ultimate customer service. BMW OF MONTEREY Service is simply Impeccable! More

Car running better than ever! The dreaded check engine light lit up. Arghhh. Got an appointment about 10 days out and everything taken care of including a recall issue. Care return The dreaded check engine light lit up. Arghhh. Got an appointment about 10 days out and everything taken care of including a recall issue. Care returned clean and shiny and FAST :-) I like being able to text Joe to find out status etc everything covered under extended warranty too! Bonus. More

Great and down to earth! John was very helpful and a outstanding salesman. He was very helpful and answered any questions I had. He got me a fantastic deal on the car I purcha John was very helpful and a outstanding salesman. He was very helpful and answered any questions I had. He got me a fantastic deal on the car I purchased. I would highly recommend anyone looking for car to come down and have john help them out. More

2019 BMW 530e Purchase through Gary Khis (Intenet Director) We placed a custom order for 2019 BMW 530e through Gary Khis at BMW of Monterey. We could not find a vehicle which meets our specific requirements. We We placed a custom order for 2019 BMW 530e through Gary Khis at BMW of Monterey. We could not find a vehicle which meets our specific requirements. We reached out to a few dealers, but Gary's response and his humility in helping us was exceptional, which led us to placing an order with BMW of Monterey. Gary made a little video showing who he is and that he's a real and I can reach a real person when needed. Gary is just amazing. He placed the order the same day and gave me an order number. I was able to put that into the BMW website and track the progress of the vehichle being built and transported. Gary kept us informed throught out theprocess. Gary pulled all the tricks in his bag to get me the best deal possible. I am impressed with his integrity (rarity in car sales). The delivery was seamless. I would not buy a BMW from anyone else. More

M340I Lease Great job of getting the right model car and lease payment for me. I would recommend them to a friend, family member or a colleague. Great job of getting the right model car and lease payment for me. I would recommend them to a friend, family member or a colleague. More

2nd visit as good as the 1st This is the 2nd car buying experience my wife and I had at this dealership in just over a year. The 2nd visit just as good as the 1st. Misha Godick This is the 2nd car buying experience my wife and I had at this dealership in just over a year. The 2nd visit just as good as the 1st. Misha Godick and Bob Thomas are exceptional sales staff very knowledgeable, courteous, and professional. Kyle Shiavone in finance just amazing..They treated us like family. HIGHLY recommend you shop here for your next BMW.. I say this because we will. Thank you Bob, Misha, and Kyle More

Awesome folks Anna, Jaime and Chris. All were so great to me. From the moment I walked in I felt welcomed and appreciated. Anna helped me with coffee and Jaime expl Anna, Jaime and Chris. All were so great to me. From the moment I walked in I felt welcomed and appreciated. Anna helped me with coffee and Jaime explained everything to me thoroughly. My car looks gorgeous after the spa service. Thanks so much! More

Excellent Service! Absolutely loved doing business with BMW of Monterey. Special mention for Ray Kausin for providing excellent service (5 stars). My experience with dea Absolutely loved doing business with BMW of Monterey. Special mention for Ray Kausin for providing excellent service (5 stars). My experience with dealers and their sales representatives in bay area hasn't been that good and never got good deals even after negotiating for whole day, but my experience with BMW of Monterey was spot on, no fuss! I submitted online enquiry for the BMW I was interested in, immediately in couple of hours I got response back from Ray. In another two days we finalized deal over email! All I had to do was to drive to Monterey from San Jose to pick up my new car! Once I was at their store no fuss around negotiated price, it was everything as we agreed in email (except for minor difference with my trade in). I was out in less than 2 hours from their store with my new BMW!! Ray was generous enough with his offer to deliver car to my home/office in bay area but I decided to pick up myself! I will definitely recommend BMW of Monterey & Ray Kausin for purchasing your next BMW. More

Best dealership ever! A BMW is a special car. Buying a BMW should be a special experience, BMW Monterey and our Client Adviser Ray Kausin gave us that experience. We got th A BMW is a special car. Buying a BMW should be a special experience, BMW Monterey and our Client Adviser Ray Kausin gave us that experience. We got the best deal we found the first time we asked. We received prompt, professional, personable and honest service throughout the entire ordering, buying and delivery process. Finance Manager Kyle Schiavone made the paperwork and financial transaction effortless and enjoyable. BMW Genius Joseph Grant expertly and patiently helped us set up and configure our new BMW, which was perfectly detailed and waiting for us in the large glass walled delivery bay at the center of the dealership when we arrived to pick it up. After less than pleasant interactions with several other dealers, Ray Kausin and the rest of the BMW Monterey staff made the purchase of our new BMW an awesome experience! More