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BMW of Monterey
Seaside, CA
1,068 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 30, 2019
2019 BMW X3 Couldn’t be more pleased with this truly outstanding vehicle and the personal attention and service we received at BMW Monterey. Thank you very much! Couldn’t be more pleased with this truly outstanding vehicle and the personal attention and service we received at BMW Monterey. Thank you very much! More
by JKJ22
Employees Worked With
Stephanie Cantero, Michael "Misha" Godick, Michael Crnkovich
January 30, 2019
Jeremy Carter is amazing at his customer service. Great service with Jeremy Carter as always. Never let this guy leave. Exceeds at his job! Gives me peace of mind that he is handling my service needs. Great service with Jeremy Carter as always. Never let this guy leave. Exceeds at his job! Gives me peace of mind that he is handling my service needs. More
by Muribe
Employees Worked With
Jeremy Carter
January 29, 2019
Service was great went through the battery change and brake service with no hassle. Mike and Jeremy made sure i got everything i needed and provided information about m went through the battery change and brake service with no hassle. Mike and Jeremy made sure i got everything i needed and provided information about my inquiries. More
by ryan
Employees Worked With
Mike Kyle, Jeremy Carter
January 27, 2019
Great service Quick, fun and enjoyable experience. Was in and out of service in no time. Provided me a service loaner when, my car was in the shop for more then a d Quick, fun and enjoyable experience. Was in and out of service in no time. Provided me a service loaner when, my car was in the shop for more then a day. More
by Superman95!
Employees Worked With
Mike Kyle
January 16, 2019
Quick and Easy Airbag replacement was completed quickly. Communication was great, the service folks were great. Painless and efficient. Vehicle returned clean. Se Airbag replacement was completed quickly. Communication was great, the service folks were great. Painless and efficient. Vehicle returned clean. Service team was very helpful and professional. More
by Rita
Employees Worked With
Oscar, Kenneth Lampton
January 12, 2019
Airbag Recall Service Complete BMW 128i was brought in for airbag replacement service. Service member was professional and respectful and also provided a line of communication to be BMW 128i was brought in for airbag replacement service. Service member was professional and respectful and also provided a line of communication to be reached at. The time quoted for completion of the service was 4pm. The service was completed at 4pm, good job. More
by Duc
Employees Worked With
Kenneth Lampton
January 11, 2019
Smooth as can be Our X5 warned us about a possible problem with our passenger restraint system. I was able to schedule a repair appointment within two days. I brought Our X5 warned us about a possible problem with our passenger restraint system. I was able to schedule a repair appointment within two days. I brought the car in early in the morning and everything was finished in the early afternoon. It was time for the car's first oil change, so that was taken care of as well. We live about 40 miles away, so saving us an extra trip is much appreciated, and BMW of Monterey's shuttle service was both helpful and efficient. More
by BMWs since 1976
Employees Worked With
Joseph Campo
January 05, 2019
Great service provided. I received excellent services and professional staff provided excellent services as well. We have been dealing with this dealership since our 1st purc I received excellent services and professional staff provided excellent services as well. We have been dealing with this dealership since our 1st purchase of a 1989 new BMW in 1988 and have always experienced excellent services and professional staff. We have recommended this dealership to our families and friends over the years. More
by Barbie
Employees Worked With
Paul Giovino, Michael "Misha" Godick, Randy Craven, Christopher Almeida, Joseph Campo, Kenneth Lampton, Michael Crnkovich
January 03, 2019
Good job! The airbag was recalled on my BMW and they handled it with great efficiency. The only issue was finding the service department considering the ongoing The airbag was recalled on my BMW and they handled it with great efficiency. The only issue was finding the service department considering the ongoing construction. More
by ccsayz
Employees Worked With
Kenneth Lampton, Edward Simmons
December 31, 2018
Staff was ok My service member was not in. He was out to lunch, keep in mind my appointment was at 2:00 pm. I received my car back on time, and I was advised to re My service member was not in. He was out to lunch, keep in mind my appointment was at 2:00 pm. I received my car back on time, and I was advised to replace my front brakes. I asked for a quote for.frint brakes and the my service man gave me a vague quote on $600.00-$700.00 to replace. He said he’d call me tomorrow and never called. I in return took my car to another service place and they replaced my front brakes for half the price. I was willing to give BMW the business but they pushed me away. Not good. Next time, treat all customers the same. More
by Lexusowner
Employees Worked With
Mike Kyle
