BMW of Monterey

Bmw Monterey I got what I wanted in a 30 minutes. Great customer service, they really take care of you. I would recomend it to anyone. Also they answer all your qu I got what I wanted in a 30 minutes. Great customer service, they really take care of you. I would recomend it to anyone. Also they answer all your questions even after you already have the car you bought for awhile. More

RECALL My vehicle had the PCV Valve Heater Recall and the work was performed efficiently! My vehicle was washed too. Great service from Joe and Javier. Th My vehicle had the PCV Valve Heater Recall and the work was performed efficiently! My vehicle was washed too. Great service from Joe and Javier. Thank you!! More

Adventures with Bob Thomas at BMW of Monterey WOW! I never expected this to be so informative and fun! My son and I went into the dealership to purchase his first car (used). The experience was gr WOW! I never expected this to be so informative and fun! My son and I went into the dealership to purchase his first car (used). The experience was great. Honestly, there were several cars that fit the bill of not being too pricey, but solid and safe with great safety features to keep my son safe. And buying a certified car was the best choice ever! Hummm... I think MY next car will be a BMW from BMW of Monterey! Thank you, Bob Thomas! More

Great as always Regular annual service. Got me in and on my way quickly. I showed up early to pick up car and everyone was completely accommodating and organized m Regular annual service. Got me in and on my way quickly. I showed up early to pick up car and everyone was completely accommodating and organized my paperwork and got me back on the road. More

Great experience John worked with me here at BMW of Monterey to find the best car to fit my needs and within my price range. drive off in a new BMW that I love! Totall John worked with me here at BMW of Monterey to find the best car to fit my needs and within my price range. drive off in a new BMW that I love! Totally reccomend this place. More

Bought a used BMW I was greeted by Tammy Valderrama and was shown the models I was looking for. She let me spend a lot of time looking over the car on a Saturday and S I was greeted by Tammy Valderrama and was shown the models I was looking for. She let me spend a lot of time looking over the car on a Saturday and Sunday, and didn't try to steer me to other cars; only the ones I was interested in. I got the car I was interested in with no problems. Tammy and Nathaniel spent time with me going over the car. They made sure it was spotless and filled the gas tank! Michael in Finance explained all the paperwork clearly. Bob Franco More

Not pushy, very helpful Very friendly staff and they do try to help find the right fit (car and price). John worked with me and helped me purchase a car with great warranty. Very friendly staff and they do try to help find the right fit (car and price). John worked with me and helped me purchase a car with great warranty. More

Service staff member Anna Nacional was awesome! I am a local Keller Williams Realtor, who bought my Lexus RX 350 here with the lifetime oil change/check up package ($600). Great service staff, espec I am a local Keller Williams Realtor, who bought my Lexus RX 350 here with the lifetime oil change/check up package ($600). Great service staff, especially Anna Nacional, who was hospitality plus. She was friendly, kind, respectful, professional, efficient, attentive, present and continued to check up on our welfare after her tasks were done. She came to the temporary waiting room trailer: opened windows for fresh air, turned on the television, made coffee and made sure all the waiting customer quests were comfortable. They are under construction, so this was very considerate of her. I truly like the staff at this dealership, but Anna was especially accommodating today. I am in sales, so this totally makes me happy! Thank You! Kim Hall JD, Realtor Keller Williams Coastal Estates More

New purchase Fast, efficient and knowledgeable. The entire process was very efficient. It was a Friday evening and I had somewhere to be. They got me on the road i Fast, efficient and knowledgeable. The entire process was very efficient. It was a Friday evening and I had somewhere to be. They got me on the road in my new car with no issues. More

Consistently Outstanding Service Chris and Anna in Service are an unbeatable team. Chris consistently provides the best possible service to the customer and always gets me my favorit Chris and Anna in Service are an unbeatable team. Chris consistently provides the best possible service to the customer and always gets me my favorite mechanic to service my vehicle. His estimates are accurate and is very responsive to my questions. Anna is the best in providing loaner cars on a timely basis and ensures the process is smooth and seamlessly executed. Both are outstanding professionals and elevates the BMW Service experience to another level. More