BMW of Monterey

Service I was able to leave my car the day before service which was more convenient for me. It was serviced the next day in a timely manner. They have a pic I was able to leave my car the day before service which was more convenient for me. It was serviced the next day in a timely manner. They have a pick up service which is so convenient. Car was washed and vacuumed, so nice. More

The Ultimate Buying Experience for the Ultimate Driving Mach This purchase was the 11th BMW we've owned. Our phone conversation with Gary was such a professional experience, we decided to drive 2 1/2 hours to bu This purchase was the 11th BMW we've owned. Our phone conversation with Gary was such a professional experience, we decided to drive 2 1/2 hours to buy our 2017 BMW X-3 from him. So glad we did. Gary is a pleasure to work with, and easy to deal with. He paid attention to details and was thorough at every level of our buying experience. He knows the care inside and out, and provided clear explanations for the technology features. More

ALWAYS THERE TO HELP OUT WITH WHATEVER I NEED We have purchased 7 cars from this dealership. Have worked with Bob Thomas for each car. I love this guy. He is the kind of person that truly has t We have purchased 7 cars from this dealership. Have worked with Bob Thomas for each car. I love this guy. He is the kind of person that truly has the customers interests at heart, besides he is a great guy! We just purchased three cars from him this past year. More

Excellent New Car Buying Experience This was the first time we have dealt with BMW Monterey, but they made us feel welcomed as if we were previous customers! We would highly recommend t This was the first time we have dealt with BMW Monterey, but they made us feel welcomed as if we were previous customers! We would highly recommend them to anyone wanting a new or used BMW. More

Survey Mike is great to work with. I've been driving Mercedes or BMW now for 15 years and Mike is up there with the service advisors I think are top notch. Mike is great to work with. I've been driving Mercedes or BMW now for 15 years and Mike is up there with the service advisors I think are top notch. More

Excellent Experience Every interaction was professional, friendly and efficient. Highly recommend this dealership for all areas of the business. Fast and efficient compar Every interaction was professional, friendly and efficient. Highly recommend this dealership for all areas of the business. Fast and efficient compared to other BMW dealerships that I have experienced. More

Shady sales tactics I would like to think shady sales tactics are reserved for used car dealerships. That's not the case though. I Purchased a car from here a few months I would like to think shady sales tactics are reserved for used car dealerships. That's not the case though. I Purchased a car from here a few months ago and the experience left me with a bitter taste in my mouth. Lots of hidden charges, fees, and interest rates that they will do their best to hide. Will not ever purchase a Bmw from them again. May never purchase Bmw again at all for that mater. More

Buying a new car After 30 years of driving the same car my mother said she was ready to buy something new. It had to be something extradinary, sophisticated and an all After 30 years of driving the same car my mother said she was ready to buy something new. It had to be something extradinary, sophisticated and an all around amazing car, it had to be a BMW ! Off we went to BMW of Monterey where John Polli assisted in showing different cars and answering questions. Through his great knowledge of the product, skill and demonstration he was able to help my mother choose the perfect car. BMW of Monterey is welcoming, friendly and very professional. We would recommend BMW of Monterey to anyone who is considering purchasing a new car. Ask for John Polli and be amazed at what a new BMW can do for you !! Sincerely, a thrilled owner of a brand new BMW Inga Wallace More

Spoiled Again Great service by Joe and BMW. He made it easy to get in and out and the car runs great again. Staff is excellent and friendly! Great service by Joe and BMW. He made it easy to get in and out and the car runs great again. Staff is excellent and friendly! More

Super service Joe was very helpful. My car is as finished ahead of time frame by 2 hours and for $140 less than the estimate. I was so wet happy!!!! Joe was very helpful. My car is as finished ahead of time frame by 2 hours and for $140 less than the estimate. I was so wet happy!!!! More